Customer Experience Strategist

22 hours ago


Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full time

We are looking for a Customer Experience Strategist to join our team at Tesco. As a key member of our marketing department, you will play a crucial role in developing and implementing strategies that drive customer engagement and loyalty.

The ideal candidate will have a deep understanding of customer behavior and preferences, as well as excellent communication and project management skills. You will be responsible for analyzing customer data and feedback to identify areas for improvement and develop targeted marketing campaigns to address these needs.

With a strong focus on innovation, you will work closely with cross-functional teams to design and execute customer-centric marketing initiatives that drive business growth and customer satisfaction. If you have a passion for delivering exceptional customer experiences and are a creative problem-solver, we want to hear from you

Key Responsibilities:

  • Analyze customer data and feedback to identify trends and areas for improvement
  • Develop targeted marketing campaigns to address customer needs
  • Collaborate with cross-functional teams to design and execute customer-centric marketing initiatives
  • Monitor and evaluate the effectiveness of marketing campaigns
  • Provide insights and recommendations to inform business decisions

What We Offer:

  • A competitive salary of $80,000 - $110,000 per year
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • The opportunity to work with a leading retail brand and contribute to its success
  • Ongoing training and development opportunities to help you grow your career

About Us:

Tesco is a leading international retailer with a commitment to serving our customers, communities, and planet. We strive to make every customer's shopping experience better, whether they're at home or on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We believe in diversity, equity, and inclusion and welcome applications from candidates of all backgrounds.



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