Customer Experience Manager
2 weeks ago
We are looking for an experienced Customer Experience Manager to join our team at Carrington West. As an integral part of the organization, you will be responsible for leading a high-performing team focused on delivering exceptional services for residents, while driving improvements in rent and service charge processes.
Responsibilities- Oversee the Leasehold and Income Service, ensuring efficient operations, excellent customer service, and compliance with all relevant legislation and standards.
- Actively seek and implement customer feedback to drive service improvements, focusing on equality, diversity, and inclusivity.
- Extensive experience managing Local Authority Leasehold and Income Services, including expertise in rent and service charge processes.
- Strong understanding of social housing legislation, consumer standards, and financial frameworks within a Local Authority setting.
Estimated salary: £85,000 - £105,000 per annum.
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Customer Experience Director
3 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeKey ResponsibilitiesOversee the Leasehold and Income Service to deliver efficient, customer-focused outcomes.Lead rent and service charge setting processes, including Member sign-off and resident engagement.Manage relationships with elected Members, senior managers, and external stakeholders.Drive improvements in service delivery by actively seeking customer...
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Customer Experience Lead
4 weeks ago
City of Westminster, Greater London, United Kingdom Brasserie of Light Full timeWe are proud to offer an attractive package to our Customer Experience Lead, including a competitive salary of £45,000-£65,000 per annum, dependent on experience, and a range of benefits such as a 50% staff discount, extra holiday allowance, and access to discounts on various retailers and services.This is an excellent opportunity to join a supportive team...
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Customer Experience Specialist
7 days ago
City of Westminster, Greater London, United Kingdom Austin Fraser Full timeAustin Fraser is a leading residential developer seeking an experienced Customer Relations Executive to deliver exceptional service to High-Net-Worth Individuals (HNWI) in the UK.Job SummaryBuild and nurture strong relationships with purchasers, providing a seamless buyer journey from exchange to completion.Manage CRM systems to track interactions and...
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Customer Experience Partner
3 weeks ago
City of Westminster, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in City of Westminster is a dynamic and innovative company seeking talented individuals to fill various roles. As a Team Member, you will be responsible for delivering outstanding customer service and contributing to our operational success.Key Responsibilities:Provide exceptional service and support to customers, addressing their needs...
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Resident Experience Manager
4 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeAbout the Job:We are seeking a Resident Experience Manager to oversee our Leasehold and Income Service, ensuring exceptional customer service and efficient operation.The ideal candidate will have experience in managing complex services and political environments, collaborating with elected Members, senior managers, and partner organizations.A...
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Customer Acquisition Manager
1 month ago
City of Westminster, Greater London, United Kingdom The Aubuchon Company Full timeAbout the RoleWe are looking for a highly skilled Customer Acquisition Manager to join our team at The Aubuchon Company. As a key member of our marketing department, you will be responsible for developing and executing customer acquisition strategies that drive revenue growth and optimize marketing efficiency.The ideal candidate will have a strong background...
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Reception Manager
4 weeks ago
City of Westminster, Greater London, United Kingdom Brasserie of Light Full timeJob Title: Reception Manager - Luxury Restaurant ExperienceWe are seeking a highly skilled and experienced Reception Manager to join our team at the Brasserie of Light. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.About the Role:Manage...
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Customer Implementation Manager
6 days ago
City of Westminster, Greater London, United Kingdom RECRUITMENTREVOLUTION Full timeDrive Business Growth as a Customer Implementation ManagerWe are seeking a seasoned professional to join our team as a Customer Implementation Manager in London/Home Counties. This role offers the unique opportunity to work remotely with travel to client sites across the UK, providing a chance to expand your network and gain diverse experience.The ideal...
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HNWI Buyer Experience Specialist
4 weeks ago
City of Westminster, Greater London, United Kingdom Austin Fraser Full timeAustin Fraser seeks an accomplished HNWI Buyer Experience Specialist to lead the delivery of exceptional customer experiences. This role involves building and maintaining strong relationships with high-net-worth individuals, ensuring a seamless buyer journey from exchange to completion.Key Accountabilities:Foster and maintain long-term relationships with...
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Customer Service Representative
3 weeks ago
City of Westminster, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000About beBee ProfessionalsWe are a dynamic organization seeking a skilled Customer Service Advisor to join our team in the City of Westminster, UK. As a key member of our customer-facing team, you will provide exceptional service and resolve queries efficiently.Responsibilities:Handle customer inquiries via various channels, including calls, emails, and...
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Customer Relations Professional
3 weeks ago
City of Westminster, Greater London, United Kingdom Austin Fraser Full timeRole OverviewAustin Fraser is seeking a Customer Relations Executive to provide exceptional customer service to High-Net-Worth Individuals (HNWI) from exchange to completion.Key ResponsibilitiesBuild and nurture strong relationships with purchasers, delivering a bespoke service.Manage CRM systems to track interactions and milestones, ensuring smooth...
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Customer Service Professional
3 weeks ago
City of Westminster, Greater London, United Kingdom beBee Professionals Full time £20,000 - £30,000Join Our TeamWe are seeking an ambitious and customer-focused Sales Assistant to join our retail team in the City of Westminster, UK.About the Job:Deliver exceptional customer service and support the store's operations.Work in a fast-paced environment and meet sales targets.Develop your skills and progress within the company.Key Responsibilities:Handle...
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Senior Customer Experience Liaison
4 weeks ago
City of London, Greater London, United Kingdom Portico Full timeJob Title: Senior Customer Experience LiaisonWe are seeking a highly skilled Senior Customer Experience Liaison to join our team based in the City. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our residents receive the highest level of care.Key Responsibilities:Sort and distribute mail and...
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IT Customer Service Representative
1 month ago
City of Westminster, Greater London, United Kingdom Global Channel Management, Inc. Full time**Job Summary:** IT Customer Service Representative needed for Global Channel Management, Inc.We are looking for a highly motivated and organized individual to provide exceptional customer service and technical support.**Key Responsibilities:**Troubleshoot and resolve customer technical issues**Requirements:**3+ years working Help Desk SupportCertified A+ or...
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Customer Service Specialist
4 months ago
City of Westminster, Greater London, United Kingdom beBee Professionals Full time £20,000 - £30,000Be Part of Our Dynamic Retail TeamWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in the City of Westminster, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and...
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Customer Relations Specialist
4 weeks ago
City of Westminster, Greater London, United Kingdom Collabera Full timeJob OverviewThe Account Coordinator will be responsible for contacting delinquent customers via telephone and email, maintaining consistent follow-up with these accounts, and escalating accounts where financial instability is apparent.The ideal candidate will have 0-3 years of customer service/collection experience and will work closely with field office...
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Customer Service Representative
2 weeks ago
City of Westminster, Greater London, United Kingdom beBee Professionals Full time £20,000 - £30,000About the RoleWe are seeking a Customer Service Representative to join our retail team in City of Westminster, United Kingdom.The successful candidate will have excellent communication skills, with the ability to work in a team environment. They will be responsible for providing exceptional customer service, maintaining store standards, and meeting sales...
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Customer Service Representative
3 weeks ago
City of Westminster, Greater London, United Kingdom C & C search Full timeReceptionist PositionC & C Search is seeking a skilled receptionist to join an established investment management company in London.The successful candidate will work 25 hours per week, Monday to Friday, from 9am to 2pm, providing exceptional customer service and supporting the team.This role requires someone with experience in managing meeting room bookings,...
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Customer Service Ambassador
4 weeks ago
City of Westminster, Greater London, United Kingdom Austin Fraser Full timeAustin Fraser is a leading residential developer seeking an exceptional Customer Service Ambassador to join their team. This role offers the opportunity to deliver personalised and seamless buyer journeys from exchange to completion.Key Responsibilities:Build and nurture strong relationships with high-net-worth individuals (HNWI), providing a bespoke...
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Customer Service Representative
3 weeks ago
City of Westminster, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at beBee Professionals in City of Westminster.The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work well under pressure.Key Responsibilities:Provide exceptional customer service through various channels...