Reception Manager

12 hours ago


City of Westminster, Greater London, United Kingdom Brasserie of Light Full time
Job Title: Reception Manager - Luxury Restaurant Experience

We are seeking a highly skilled and experienced Reception Manager to join our team at the Brasserie of Light. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

About the Role:

  • Manage bookings and allocate tables efficiently to maximize guest satisfaction.
  • Train and lead a team of receptionists to ensure consistent delivery of high-quality service.
  • Provide accurate information on food and drink offerings to guests.
  • Deal with payments and transactions in a professional and timely manner.

About You:

  • 3+ years of experience in a similar role, preferably in a luxury restaurant environment.
  • Proven track record of delivering excellent customer service and leading a team to achieve high standards.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Friendly and approachable demeanor, with a passion for delivering exceptional customer experiences.

Estimated Salary: £35,000 - £45,000 per annum, depending on experience.

Benefits:

  • 50% staff discount for you and up to 3 friends.
  • Celebrate career anniversaries with a gift voucher.
  • Free food and drinks while working.
  • Career development and training opportunities.
  • Extra holiday allowance for length of service.
  • Cycle to Work Scheme.
  • Discounts on gym membership and retailers.


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