Reception Manager
12 hours ago
We are seeking a highly skilled and experienced Reception Manager to join our team at the Brasserie of Light. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.
About the Role:
- Manage bookings and allocate tables efficiently to maximize guest satisfaction.
- Train and lead a team of receptionists to ensure consistent delivery of high-quality service.
- Provide accurate information on food and drink offerings to guests.
- Deal with payments and transactions in a professional and timely manner.
About You:
- 3+ years of experience in a similar role, preferably in a luxury restaurant environment.
- Proven track record of delivering excellent customer service and leading a team to achieve high standards.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
- Friendly and approachable demeanor, with a passion for delivering exceptional customer experiences.
Estimated Salary: £35,000 - £45,000 per annum, depending on experience.
Benefits:
- 50% staff discount for you and up to 3 friends.
- Celebrate career anniversaries with a gift voucher.
- Free food and drinks while working.
- Career development and training opportunities.
- Extra holiday allowance for length of service.
- Cycle to Work Scheme.
- Discounts on gym membership and retailers.
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