Customer Experience Specialist
3 weeks ago
We are seeking a highly motivated Customer Experience Specialist to join our talented team at Walker & Sloan Ltd | Certified B Corp. As a CRM Manager, you will take ownership of end-to-end campaign management across channels such as email, SMS, and CRM automation.
This includes strategy development, content planning, and data segmentation. You will work closely with the Head of Customer Experience to ensure all campaigns are delivered on time, error-free, and aligned with client goals.
You will also mentor and support Junior CRM and CX Executives while developing cutting-edge strategies and refining tools such as Mailchimp, HubSpot, Klaviyo, and Dotdigital.
What We Offer- A competitive salary of up to £70,000, depending on experience
- Flexible and hybrid working arrangements
- An excellent range of benefits
- Access to valuable training programs and external events
Walker & Sloan Ltd is a dynamic and innovative digital agency committed to delivering exceptional customer experiences and data-driven marketing solutions.
We are proud to be a Certified B Corp, dedicated to making a positive impact on society and the environment.
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