Guest Services Assistant
3 weeks ago
Position Overview: We are seeking a motivated and personable junior Waiter (Hospitality Assistant) to become a part of our esteemed team at Farncombe Estate, renowned for its luxurious boutique accommodations. This role offers the chance to work in our exquisite dining venue, The Back Garden, as well as in our spa and bar settings.
Key Responsibilities: As a vital member of our team, you will be responsible for ensuring guest satisfaction by:
- Preparing and serving beverages.
- Delivering food to guests.
- Maintaining cleanliness of glassware and cutlery.
- Organizing and keeping our service areas in excellent condition.
- Assisting senior waitstaff as needed.
Qualifications: While previous experience in a similar role is advantageous, we prioritize a positive attitude, a strong work ethic, and a willingness to learn. Ideal candidates will have a genuine passion for guest service, be supportive team players, and enjoy working with high-quality food and beverages.
Work Schedule: We offer flexible contracts of up to 40 hours per week, with opportunities for part-time hours. Availability to work evenings and weekends is essential.
Compensation and Benefits: The hourly wage starts at £12, increasing to £12.20 after one year. Additional benefits include:
- A share of service charge (approximately £2000-£2,500 annually for full-time employees).
- Complimentary meals during shifts.
- Access to a variety of employee benefits, including holiday entitlement, wellness resources, and discounts.
- Incentives for employee referrals and recognition programs.
Additional Information: Due to our location, personal transportation is necessary. We are committed to fostering a respectful and inclusive workplace, prioritizing wellness and career growth.
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