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F&B Team Lead

2 months ago

Broadway, Worcestershire, United Kingdom Farncombe Estate Full time
About the Role

We are seeking a highly skilled and experienced Senior Waiter to join our F&B team at Farncombe Estate. As a Senior Waiter, you will play a key role in delivering exceptional guest experiences across our luxury hotel and restaurant.

Key Responsibilities
  • Lead by example, providing outstanding service to guests and ensuring a seamless dining experience.
  • Work closely with the F&B Manager to develop and implement strategies to drive guest satisfaction and loyalty.
  • Collaborate with the kitchen team to ensure timely and accurate food delivery.
  • Manage and motivate a team of waiters to achieve exceptional service standards.
  • Contribute to the development and implementation of new menu concepts and promotions.
Requirements
  • Minimum 2 years' experience in a similar role in a luxury hotel or restaurant setting.
  • Proven track record of delivering exceptional guest service and driving sales growth.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • A competitive hourly rate of £12.40, rising to £12.60 after one year's service.
  • A share of gratuities.
  • Meals on duty and work uniform.
  • A range of excellent benefits, including 30 days' holiday per year, access to wellbeing resources, and a cash back card.