Community Engagement Officer
3 weeks ago
Brackenberry Ltd is collaborating with a Local Authority to recruit a Community Engagement Officer for a 3-month contract, with a strong possibility of extension based on client needs. We invite you to submit your CV for consideration.
Compensation: £30.75 per Hour
Key Responsibilities:
- Serve as a vital member of a project team while also taking initiative as an individual officer, overseeing the communication strategy for each assigned project. Be the primary contact for guidance and information regarding resident consultations for significant works.
- Design, produce, print, distribute, and manage follow-ups for all necessary materials such as leaflets, newsletters, and posters to ensure an effective communication strategy for each project.
- Respond to all incoming inquiries related to your assigned projects from residents, colleagues, and elected officials, consistently working to mitigate any negative feedback.
- Act as the Council's representative for all initial complaints related to major works projects, investigating issues pertinent to your assignments and providing well-considered, objective responses in accordance with the Council's complaint procedures.
- Foster strong working relationships with colleagues across the organization to facilitate your work, particularly with consultation staff in the Council's Homeownership Unit, departmental and central complaints officers, area housing officers, and Housing Partnerships teams.
Qualifications:
- A university degree or equivalent qualification.
- Previous experience in a similar position is advantageous but not mandatory.
- Self-driven, enthusiastic, innovative, and energetic in your work approach.
Important Notes:
- Immediate availability or short notice is required.
- Eligibility to work in the U.K. is essential.
- This position necessitates a basic DBS.
Disclaimer: Brackenberry Ltd operates as an Employment Business concerning this vacancy. We are dedicated to promoting equality in the workplace and are an equal opportunity employer. Unless specified otherwise, all roles are temporary, though assignments may be extended by clients and can occasionally transition to permanent positions.
Notice: By applying, you grant us permission to submit your CV for this role (with the right to represent you) unless you indicate otherwise. Your DBS must be processed through us or accompanied by a subscription to the DBS updating service.
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