Community Engagement Officer

3 weeks ago


Islington, Greater London, United Kingdom Brackenberry Full time

Brackenberry Ltd is collaborating with a Local Authority to recruit a Community Engagement Officer for a 3-month contract, with a strong possibility of extension based on client needs. We invite you to submit your CV for consideration.

Compensation: £30.75 per Hour

Key Responsibilities:

  • Serve as a vital member of a project team while also taking individual responsibility for the communication strategy associated with each assigned project. Be the primary contact for inquiries and information regarding resident consultations for significant works.
  • Oversee the creation, design, printing, distribution, and follow-up of all materials such as leaflets, newsletters, and posters necessary for executing an effective communication strategy for each project.
  • Respond to all incoming communications related to your assigned projects from residents, colleagues, and elected officials, striving to address any negativity with constructive feedback.
  • Act as the Council's representative for all initial complaints related to major works projects, thoroughly investigating issues pertaining to your assigned projects and providing well-considered, objective responses in accordance with the Council's complaints protocol.
  • Foster strong working relationships with colleagues across the organization to support your efforts, particularly with consultation staff in the Council's Homeownership Unit, departmental and central complaints officers, area housing officers, and Housing Partnerships teams.

Qualifications:

  • A university degree or equivalent qualification.
  • Experience in a similar capacity is advantageous but not mandatory.
  • Demonstrated self-motivation, enthusiasm, creativity, and energy in your work approach.

Important Notes:

  • Immediate availability or readiness to work on short notice is required.
  • Eligibility to work in the U.K. is necessary.
  • This position mandates a basic DBS check.

Disclaimer: Brackenberry Ltd operates as an Employment Business for this vacancy. We are dedicated to promoting equality in the workplace and are an equal opportunity employer. Unless specified otherwise, all roles are temporary, though assignments may often be extended by clients or potentially become permanent.

Notice: By applying, you grant us permission to submit your CV for this role (with the right to represent you) unless you specify otherwise. Your DBS must be either processed through us or accompanied by a subscription to the DBS updating service.



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