eCommerce Solutions Manager
3 weeks ago
Join Computacenter as an
eCommerce Solutions Manager and play a pivotal role in enhancing our eCommerce offerings. If you have a passion for digital commerce and wish to influence the direction of our eCommerce initiatives, this position is ideal for you. As an eCommerce Solutions Manager, you will oversee the complete lifecycle of a designated solution or area, encompassing deployment, development, communication, training, and documentation. Your primary objective will be to maintain the solution's relevance to ensure client satisfaction, foster innovation, and integrate new advancements into Computacenter seamlessly.
What we provide:
- Flexible working arrangements and mobile work options – we prioritize trust.
- Opportunities for ongoing professional growth.
- A welcoming and inclusive corporate culture.
Core responsibilities:
- Keep abreast of solution details and industry trends.
- Enhance the solution and strategize new features.
- Serve as the principal contact and authority for the solution.
- Comprehend and convey business needs for solution enhancement.
- Evaluate solution performance metrics.
- Coordinate cross-departmental teams during implementation projects.
- Assist clients throughout the solution's lifecycle.
- Collaborate with sales and management to present the solution effectively.
- Ensure adherence to operational protocols and manage stakeholder relationships.
- Effectively navigate escalation processes.
- Assess critical success factors and offer insights to senior leadership.
Qualifications:
- At least 3 years of experience in eCommerce.
- Proficiency in both technological and commercial processes.
- Thorough understanding of IT industry demands and exceptional communication skills.
- Highly driven with robust project management capabilities.
- Adept at working within international, cross-functional teams.
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