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eCommerce Solutions Manager
2 months ago
Computacenter is seeking an
eCommerce Solutions Manager to become an integral part of our team. If you have a strong enthusiasm for eCommerce and wish to play a pivotal role in the evolution of our eCommerce offerings, this position is an excellent fit for you. As an eCommerce Solutions Manager, you will oversee the complete lifecycle of a designated solution or domain, which includes deployment, enhancement, communication, training, and documentation. Your primary objective will be to maintain the solution's relevance to ensure client satisfaction, foster innovation, and smoothly incorporate new advancements into Computacenter.
What we provide:
- Flexible working arrangements and mobile work options – we prioritize trust.
- Ongoing professional growth opportunities.
- A nurturing and inclusive corporate culture.
Core responsibilities:
- Keep abreast of solution details and industry trends.
- Enhance the solution and strategize new functionalities.
- Serve as the principal contact and authority for the solution.
- Comprehend and express business needs for solution enhancement.
- Evaluate solution performance metrics.
- Coordinate interdisciplinary teams during implementation initiatives.
- Assist clients throughout the solution's lifecycle.
- Collaborate with sales and management to present the solution.
- Ensure adherence to operational protocols and manage stakeholder relationships.
- Effectively navigate escalation procedures.
- Assess critical success factors and offer insights to senior leadership.
Qualifications:
- At least 3 years of experience in eCommerce.
- Proficiency in both technological and commercial frameworks.
- Thorough understanding of IT industry demands and exceptional communication abilities.
- Highly driven with robust project management skills.
- Adept at working within international, cross-functional teams.
