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Ecommerce Operations Manager
2 months ago
Ocado Retail Ltd is seeking a highly skilled Ecommerce Executive to join our team on a 6-month fixed-term contract. As an Ecommerce Executive, you will play a crucial role in driving the success of our online retail business.
Key Responsibilities- External Account Management: Develop and maintain strong relationships with suppliers, ensuring seamless communication and collaboration to achieve business objectives.
- Internal Account Management: Work closely with internal stakeholders to ensure effective communication and coordination of promotional activities.
- Workload Management: Plan, prioritize, and manage workload to meet deadlines and deliver high-quality results.
- Quality Control: Ensure all suppliers have up-to-date application guides and templates, and that all banners are correct and meet brand guidelines.
- Design: Create internal banners, understand brand guidelines, and optimize media within set guidelines.
- Stream Management: Manage the delivery of day-to-day output, using insights data to report on effectiveness and identify areas for improvement.
- Strategy: Think critically about how owned plans and actions affect others in the same workstream, and collaborate with colleagues to drive business growth.
- Share up-to-date application guides and templates with all suppliers.
- Update guidelines and supporting content for internal and external parties.
- Check artwork against Ocado Retail application guides.
- Correct or feedback to suppliers as required.
- Upload all banners into Scribe.
- Liaise with Trading Managers and Assistants to ensure promos are correct and checked on time.
- Liaise with the Merchandising team to deliver completed assets on time.
- Proactively communicate workload status to business partners.
- Develop and maintain positive relationships with all stakeholders.
- Set up the SFC sheet.
- Create NST's.
- Brief suppliers.
- Download media.
- Process late media.
- Optimize banners.
- Check banners.
- Check missing media/promotions.
- Map categories.
- Add content (search/category).
- Onboard suppliers.
- Good attention to detail.
- Commercial awareness.
- Ability to multitask and prioritize workloads in fast-paced environments.
- Good verbal and written communication skills.
- Adobe CC - Photoshop.
- MS Excel.
Ocado Retail Ltd offers a range of benefits to support the well-being and success of our colleagues, including:
- 26 days annual leave plus bank holidays.
- Up to 7% matched pension contributions.
- 50% income protection.
- 4x salary life insurance.
- 15% discount.
- 20% Marks and Spencer discount.
- Company-paid private medical insurance.
- Hybrid working (2-3 days a week).
