Ecommerce Specialist

4 weeks ago


Hatfield, Hertfordshire, United Kingdom Ocado Retail Ltd Full time

Position Title: Ecommerce Specialist

Job Type: Permanent

Location: Hatfield

About Us: We are Ocado Retail, the driving force behind the world's largest online grocery service. Our mission is to provide our customers with an unparalleled shopping experience through a vast selection, competitive pricing, and seamless convenience.

Our Values: We are a dedicated team guided by our core principles: Always be curious, Bring our best selves, and Challenge what's possible.

Key Responsibilities:

  • External Account Management: Manage relationships with suppliers, communicate promotional timelines, and coordinate with design teams as necessary.
  • Internal Account Management: Provide daily updates to relevant teams, identify issues promptly, and ensure timely promotional checks.
  • Workload Management: Establish and oversee processes for promotional periods, anticipate resource needs, and track efficiency through reporting.
  • Quality Control: Ensure all suppliers have current application guides and templates, and provide feedback for corrections as needed.
  • Design: Create internal promotional materials while adhering to brand guidelines.
  • Stream Management: Oversee daily operations in your area, utilizing insights data to evaluate promotional effectiveness.
  • Strategic Collaboration: Seek opportunities for improvement and collaboration within your workstream.

Daily Duties Include:

  • Distributing application guides and templates to suppliers.
  • Updating guidelines for internal and external stakeholders.
  • Reviewing artwork against application standards.
  • Managing the upload of promotional materials.
  • Maintaining positive relationships with all stakeholders.

Skills and Qualifications:

Essential:

  • Strong attention to detail.
  • Commercial awareness.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Proficiency in Adobe CC - Photoshop and MS Excel.

Desirable:

  • Experience with CMS.
  • Knowledge of HTML.
  • Project or account management experience.
  • Familiarity with Tableau.

What We Offer: At Ocado Retail, we prioritize the well-being of our employees, offering a comprehensive benefits package including:

  • 26 Days Annual Leave plus bank holidays.
  • Up to 7% matched pension contributions.
  • Private medical insurance options.
  • Hybrid working arrangements.

Health & Wellbeing: We provide various health benefits, including private medical insurance, critical illness coverage, and mental health support.

Flexible Benefits: Our benefits are customizable to fit your lifestyle, including discounts and cashback opportunities.

Join Us: Become part of a team that values innovation, collaboration, and excellence in customer service.


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