Ecommerce Specialist
3 weeks ago
Position Title: Ecommerce Specialist
Job Type: Permanent
Location: Hatfield
About Us:
At Ocado Retail, we are the driving force behind the world’s largest online grocery service. Our mission is to deliver unparalleled convenience, value, and a vast selection of products to our customers. We pride ourselves on our core values: Always be curious, Bring our best selves, and Challenge what's possible.
Key Responsibilities:
- External Account Management:
Coordinate promotional periods with suppliers, manage asset requests, and facilitate onboarding for new suppliers and team members. - Internal Account Management:
Maintain communication with the Supplier Content Design Team Lead and relevant partners, addressing any issues promptly. - Workload Management:
Establish and oversee processes for promotional periods, ensuring resources are effectively utilized and production timelines are met. - Quality Control:
Ensure all suppliers have current application guides and templates, providing feedback and corrections as necessary. - Design:
Create internal banners while adhering to brand guidelines and optimizing media within established parameters. - Stream Management:
Oversee daily output in your designated area, utilizing insights data to evaluate the effectiveness of promotions. - Strategic Collaboration:
Identify opportunities for improvement and collaboration within workstreams.
Daily Duties Include:
- Sharing updated application guides and templates with suppliers.
- Updating guidelines and content for internal and external stakeholders.
- Reviewing artwork for compliance with Ocado Retail standards.
- Managing the upload of promotional banners and liaising with relevant teams to ensure accuracy.
- Proactively communicating workload status to business partners.
- Building and maintaining positive relationships with all stakeholders.
Skills and Qualifications:
Essential:
- Strong attention to detail.
- Commercial awareness.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent verbal and written communication skills.
- Proficiency in Adobe CC - Photoshop.
- Strong skills in MS Excel.
Desirable:
- Experience with CMS.
- Knowledge of HTML.
- Project or account management experience.
- Familiarity with Tableau.
What We Offer:
At Ocado Retail, we prioritize the well-being of our colleagues, offering a comprehensive range of benefits including:
- 26 Days Annual Leave plus bank holidays.
- Up to 7% matched pension contributions.
- 50% income protection.
- 4x salary life insurance.
- Discounts on products and services.
- Company-paid private medical insurance.
- Hybrid working arrangements.
Health & Wellbeing Benefits:
- Private Medical Insurance.
- Critical Illness coverage.
- Healthcare Cashplan.
- Access to mental health support.
Additional Perks:
Enjoy free onsite parking, regular social events, and a variety of on-site amenities to enhance your work experience.
Equal Opportunity Employer:
Ocado Retail Ltd is committed to fostering an inclusive workplace where all employees are treated fairly and with respect.
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