Front House Team Leader

2 weeks ago

Great Yarmouth, Norfolk, United Kingdom German Doner Kebab Full time

Position Summary

As a Front House Team Leader at German Doner Kebab, you'll be the driving force behind exceptional customer experiences and operational excellence in our vibrant restaurant environment. You'll lead your team to deliver consistently high standards of service, ensuring every guest feels valued and enjoys their time with us.

Your Responsibilities:

  • Lead the Front House Team: Supervise and motivate your team, providing guidance, training, and support to ensure they deliver outstanding service.
  • Champion Guest Satisfaction: Go above and beyond to create a welcoming and memorable experience for every guest. Address any concerns promptly and effectively, ensuring their satisfaction is always our top priority.
  • Maintain Operational Excellence: Oversee all aspects of the Front House, from maintaining cleanliness and organization to managing stock levels and adhering to food safety regulations.
  • Drive Sales and Profitability: Implement upselling strategies and promote our delicious menu items to maximize sales and contribute to the restaurant's success.
  • Foster a Positive Work Environment: Create a supportive and collaborative atmosphere where your team feels valued, motivated, and empowered to deliver their best work.

Qualifications:

  • Proven experience in a supervisory role within the food service industry.
  • A passion for delivering exceptional customer service and exceeding guest expectations.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Knowledge of food safety regulations and hygiene standards.

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