Recruitment Consultant

4 days ago


Londonderry, United Kingdom Staffline Recruitment Ireland Full time
Job Title: Recruitment Consultant

We are seeking a proactive and dedicated Key Account Specialist to join our team at Staffline Recruitment Ireland.

About the Role:

This role is pivotal in developing, organising, and administering comprehensive services designed to ensure optimum efficiency and effectiveness for our client contracts, ensuring both client satisfaction and profitability.

Main Responsibilities:

  • Sales Activity & Business Development:
    • New business generation.
    • Meet sales / gross profit targets in line with KPIs.
    • Client visits - new and service as well as identifying and following up business leads.
    • Support on proposal documents and tenders; negotiate fees and rates in line with Company policy as well as complying with approvals / discounts allowed before issuing Terms of Business.
    • Responsible for candidate sourcing.
  • Client Management:
    • Client Management, identifying client needs and provide regular feedback on quality of service.
    • Vacancy management.
    • Site management.
    • Collate information on clients such as number of employees, department, attrition etc as well as identifying sale opportunities to include the cross selling of brands and services.
    • Responsible for adding information to the recruitment system.
    • Network internally and externally with clients.
    • Benchmark for clients – salary, availability, candidate pool, industry activity.
    • Offer an on-call service to clients when required.
    • Generate management information, complete client satisfaction surveys and present to clients
    • Gathering client information through calls, visits and networking events using well prepared questions to build a full picture of clients to include organisational chart, business operations, main decisions makers and future business goals.
  • Candidate Management:
    • Responsible for candidate sourcing and talent pooling.
    • Pre-screen and register candidates in line with weekly KPIs.
    • Prepare candidates before interviews.
    • Responsible for skills testing candidates and providing information to candidates on client history, structure, culture, and promotion prospects.
    • Inform candidates on the results of their interviews by giving constructive feedback and advice.
    • Negotiate job offers, notice periods and terms of employment.
    • Offer advice to candidates on pay rates, training, and career progression.
    • Manage Temp availability to meet client needs (applicable to Temp Consultants).
    • Spec CVs / market candidates, search / shortlist CVs/, ensure CVs are of a high standard and reflective of client requests.
    • Provide information / feedback to candidates on clients and job specifications for all jobs.
  • Quality:
    • Carry out work instructions in line with Key Processes and QMS.
    • Ensure all communications, written and verbal communication are effective and of a high standard.
    • Candidate vetting duties to include; identification and national insurance checks, verification of qualifications, obtaining bank details, dealing with timesheets, payroll queries and amendments, tracking credit checks, raise permanent invoices and reference checking.
    • Develop and ensure effective use and maintenance of CRM system.
    • Assist Branch Manager in the recruitment and selection of staff including Induction, coaching and development also deputise for Branch Manager where necessary.
    • Mentor staff within the branch and divisions of other branches and act as point of expertise for consultants.
    • Capture info / calls / bookings correctly on the CRM system - update and maintain client/ candidate information on the database.
    • Manage own PDP.
    • Ensure records are kept in line with legislative requirements.
    • Any other duties as required.

Criteria:

Essential:

1 Years' Recruitment Consultancy experience within the last 5 years or 2 Years' direct sales experience within the last 5 years in a target driven environment where you have had to identify new clients and maintain existing clients.

  • Experience of using MS Office to include Microsoft Word and Outlook.
  • 5 GCSEs at Grades at A-C or equivalent including English and Maths.

Qualities & Disposition:

  • Excellent communication skills, both oral and written.
  • Accountability and personal responsibility.
  • Ability to build and maintain relationships.
  • Resilience and effective coping under pressure.
  • Strong problem-solving skills.


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