Fleet Customer Support Specialist
3 weeks ago
Position Overview: We are seeking a dedicated Fleet Customer Support Specialist to assist with front-line operations, client relations, and administrative tasks.
Key Qualifications: The ideal candidate is not required to have prior administrative experience or a background in a related field, but must exhibit a strong desire and enthusiasm to learn.
Responsibilities:
- Provide exceptional customer service and maintain a personable demeanor.
- Possess a valid UK driving license for work-related activities.
- Manage the daily operations of customer fleet repair and maintenance.
Daily Duties: This role involves overseeing service schedules, addressing breakdowns, and coordinating with scheduling teams to minimize vehicle downtime.
Operational Tasks:
- Efficiently schedule vehicle bookings using internal CRM systems, ensuring minimal operational disruption.
- This position is ideal for individuals who excel in high-pressure environments and are confident in delivering top-notch administration and customer service. Comprehensive training will be provided for navigating company systems; however, familiarity with CRM software and Microsoft applications such as Outlook, Word, and Excel is advantageous.
Benefits:
- A robust training program designed to help you thrive in your role.
- Complimentary on-site parking.
- Engagement in social events, including festive gatherings.
Working Hours: Monday to Friday, 8 AM to 5 PM.
We wish you success in your job search and hope you find a fulfilling position for the long term.
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