Fleet Customer Support Specialist

3 weeks ago


Essex, United Kingdom Success Recruit Ltd Full time £25,000

Position Overview: We are seeking a dedicated Fleet Customer Support Specialist to assist with front-line operations, client relations, and administrative tasks.

Key Qualifications: The ideal candidate is not required to have prior administrative experience or a background in a related field, but must exhibit a strong desire and enthusiasm to learn.

Responsibilities:

  • Provide exceptional customer service and maintain a personable demeanor.
  • Possess a valid UK driving license for work-related activities.
  • Manage the daily operations of customer fleet repair and maintenance.

Daily Duties: This role involves overseeing service schedules, addressing breakdowns, and coordinating with scheduling teams to minimize vehicle downtime.

Operational Tasks:

  • Efficiently schedule vehicle bookings using internal CRM systems, ensuring minimal operational disruption.
  • This position is ideal for individuals who excel in high-pressure environments and are confident in delivering top-notch administration and customer service. Comprehensive training will be provided for navigating company systems; however, familiarity with CRM software and Microsoft applications such as Outlook, Word, and Excel is advantageous.

Benefits:

  • A robust training program designed to help you thrive in your role.
  • Complimentary on-site parking.
  • Engagement in social events, including festive gatherings.

Working Hours: Monday to Friday, 8 AM to 5 PM.

We wish you success in your job search and hope you find a fulfilling position for the long term.



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