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Service Operations Coordinator
2 months ago
Bennett & Game Recruitment is seeking a highly organized and detail-oriented Service Administrator to join our team. As a key member of our operations team, you will play a crucial role in ensuring smooth service operations and high levels of customer satisfaction.
Key Responsibilities:- Schedule service and repair jobs, coordinating with customers and contractors to ensure timely completion.
- Manage customer interactions, providing exceptional service and resolving any issues that may arise.
- Support the engineering team, ensuring compliance with relevant regulations and industry standards.
- Proven administrative experience, preferably in the gas heating sector.
- Strong organizational, communication, and customer service skills.
- Ability to manage multiple tasks, work well under pressure, and meet deadlines.
- Proficiency in IT, including MS Word, Excel, and Outlook.
- Problem-solving abilities and attention to detail.
- Experience in handling contracts, invoicing, and service coordination.
As a Service Administrator with Bennett & Game Recruitment, you will have the opportunity to work with a leading plumbing and heating contractor in the Southwest. You will be part of a dynamic team that values customer satisfaction and operational excellence. If you are a motivated and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
