Technical Support Specialist
5 days ago
Job Title: Technical Support Specialist
Location: Remote
Salary: Up to £50,000 per annum plus benefits
About the Company:
French Selection is a leading UK-based consultancy specializing in the recruitment of bilingual and multilingual professionals for international business. We are dedicated to providing exceptional recruitment services to our clients and candidates alike.
About the Role:
This is an exciting opportunity to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing first-line technical support and remote fault diagnosis to our clients. Your primary duties will include:
- Providing initial assessment and identifying faulty parts or systems
- Organizing visits from specialized field engineers as needed
- Ordering replacement parts and ensuring timely delivery
- Escalating enquiries when required and completing all necessary documentation
- Logging support cases and keeping clients and systems up-to-date on the process
Requirements:
To be successful in this role, you will need to possess the following skills and qualifications:
- Fluent in Italian and Spanish (written and spoken)
- Previous experience in electrical or mechanical engineering within the print industry
- Knowledge of electrical and mechanical schematics
- Proactive, confident, and dynamic personality
- Excellent communication skills and a team player
- Computer literate (MS Office, Internet)
- Able to work in a fast-paced environment
What We Offer:
We offer a competitive salary of up to £50,000 per annum plus benefits. If you are a motivated and experienced technical support specialist looking for a new challenge, please apply for this exciting opportunity.
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