Technical Support Specialist

3 days ago


Watford, Hertfordshire, United Kingdom Lynx Recruitment Ltd Full time
Job Overview

Lynx Recruitment Ltd is working with a successful Managed Service Provider (MSP) who is seeking a skilled Technical Support Specialist to join their team.

The ideal candidate will have a strong background in technical support, with a minimum of 2-3 years of experience in a first-line support role. They will be keen to develop their skills and gain further Microsoft certifications.

Key Responsibilities:

  1. Provide technical support to clients via phone, email, or remote desktop
  2. Troubleshoot and resolve technical issues in a timely and efficient manner
  3. Develop and maintain a strong understanding of Microsoft products and services, including Office 365, Azure, and Microsoft Entra
  4. Collaborate with the support team to ensure seamless delivery of services
  5. Communicate effectively with clients to understand their technical needs and provide solutions

The role is a 4-day week in the office and 1 day from home after a 6-month probation period. The salary is between £25,000 - £30,000 per annum.

This is an excellent opportunity for a technical support professional to join a dynamic and growing MSP and develop their skills in a fast-paced environment.



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