Technical Support Professional

6 days ago


Watford, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full time

About the Company

Hays Specialist Recruitment Limited is a leading recruitment agency that specializes in placing top talent in various industries. Our client is a forward-thinking design and build partner with exceptional internal delivery capabilities.

About the Role

We are seeking an experienced IT Infrastructure Specialist to join our client's team. As a key member of the team, you will be responsible for configuring and managing flat networks using routers and access points.

Key Responsibilities:

  • Network Setup and Management: Configure and manage flat networks using routers and access points. Set up networks out of the box.
  • Technical Support: Provide 3rd line support, including troubleshooting and resolving issues related to mobile signals whilst utilising 3CX, Novia, firewalls, email web filtering, Mimecast, Hyper-V, and Windows environments.
  • Microsoft 365 and SharePoint: Manage and support Microsoft 365 and SharePoint environments.
  • Travel: Travel to various sites across the UK, requiring a full UK driving licence.
  • Collaboration: Work independently and as part of a team, with occasional site and construction experience being beneficial but not essential.

Requirements:

  • Technical Skills: Proficiency in setting up and managing flat networks, knowledge of mobile signals, 3CX, Novia, firewalls, email web filtering, Mimecast, Hyper-V, and Windows environments.
  • Strong experience with Microsoft 365 and SharePoint.
  • Experience: Minimum of 2nd line support experience.
  • Full UK driving licence.

What We Offer:

All travel to be expensed, on the job training to enhance technical skills, company car, healthy salary and benefits package and opportunity to progress your career further in this exciting role.



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