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Technical Support Specialist
2 months ago
Lynx Recruitment Ltd is working with a successful Managed Service Provider (MSP) who is seeking a skilled Technical Support Specialist to join their team.
The ideal candidate will have a strong background in technical support, with a minimum of 2-3 years of experience in a first-line support role. They will be keen to develop their skills and gain further Microsoft certifications.
Key Responsibilities:
- Provide technical support to clients via phone, email, or remote desktop
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Develop and maintain a strong understanding of Microsoft products and services, including Office 365, Azure, and Microsoft Entra
- Collaborate with the support team to ensure seamless delivery of services
- Communicate effectively with clients to understand their technical needs and provide solutions
The role is a 4-day week in the office and 1 day from home after a 6-month probation period. The salary is between £25,000 - £30,000 per annum.
This is an excellent opportunity for a technical support professional to join a dynamic and growing MSP and develop their skills in a fast-paced environment.
