Technical Support Specialist
4 weeks ago
Job Summary:
We are seeking a highly skilled Technical Support Specialist to join our team at French Selection. As a Technical Support Specialist, you will be responsible for providing first-line technical support and diagnosing electrical or mechanical faults. You will work closely with our clients to identify and resolve technical issues, ensuring minimal downtime and maximum productivity.
Key Responsibilities:
* Provide first-line technical support and remote fault diagnosis
* Identify faulty parts or systems and react accordingly
* Organize visits from specialized field engineers as needed
* Order replacement parts and ensure timely delivery
* Escalate enquiries when required and complete all necessary documentation
Requirements:
* Fluent in Italian and Spanish (written and spoken)
* Previous experience in electrical or mechanical engineering within the print industry
* Knowledge of electrical and mechanical schematics
* Proactive, confident, and dynamic personality
* Excellent communication skills and a team player
* Computer literate (MS Office, Internet)
What We Offer:
* Competitive salary up to £50,000 per annum plus benefits
* Opportunity to work with a well-established and award-winning company with international operations
About Us:
French Selection is a leading UK-based consultancy specializing in the recruitment of bilingual and multilingual professionals for international business. We are committed to providing exceptional service and support to our clients and candidates alike.
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