Technical Support Specialist
4 weeks ago
About the Role:
Career opportunities have arisen for Finnish-speaking Customer Service Advisors to join our client's global team. CCP are partnering with a leading healthcare company to provide innovative solutions that improve lives and contribute to transforming healthcare.
Job Summary:
We are seeking a motivated and detail-oriented individual to provide technical support for healthcare products. You will be working with customers, healthcare professionals, and internal teams to ensure safe and timely issue resolution.
Key Responsibilities:
- Tech Support: Deliver technical support through phone, email, and chat channels.
- Issue Resolution: Guide customers in troubleshooting and resolving product-related issues.
- Customer Satisfaction: Ensure high levels of customer satisfaction and a positive support experience.
- Documentation: Accurately document customer interactions and feedback.
- Team Collaboration: Work collaboratively with other teams to enhance product knowledge and refine customer service processes.
Benefits:
- Competitive Salary: £28,000 to £30,000 per annum (based on experience).
- Flexible Working: Hybrid working environment.
- Training and Development: Opportunities to develop your skills and advance your career.
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