IT Support Specialist

3 days ago


Watford, Hertfordshire, United Kingdom Watford Community Housing Full time

The role of an IT Support Specialist at Watford Community Housing involves providing technical assistance to staff and ensuring the smooth operation of our computer systems and networks.

Key responsibilities include:

  • First/Second Line Support: Address IT-related issues and queries in a timely manner.
  • Troubleshooting: Diagnose and resolve hardware, software, and network problems.
  • System Maintenance: Install, configure, and maintain computer systems and applications.
  • Infrastructure Monitoring: Ensure servers and networks are running efficiently.
  • Collaboration: Work with other IT team members to improve system performance and reliability.

We are committed to delivering exceptional IT solutions with a touch of innovation and enthusiasm. Our team thrives on collaboration and excellence, and we are looking for a dedicated IT Support Specialist to join us in our mission.

As an IT Support Specialist, you will have the opportunity to work on a variety of projects and develop your technical skills. You will also have access to opportunities for professional development and career advancement.

We offer a range of benefits, including 28 days' annual leave pro rata, an employer pension contribution of up to 11%, and access to a comprehensive employee rewards scheme.

Our team is committed to embracing the most positive aspects of agile working. We take a blended approach to how we work, so that colleagues have the flexibility to strike the right balance between working in our communities, in our shared spaces and remotely.


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