HVAC Technical Support Specialist

5 days ago


Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time
Job Title: HVAC Technical Support Specialist

We are seeking a highly skilled HVAC Technical Support Specialist to join our team at Think Specialist Recruitment. As a key member of our team, you will provide technical support for project design and products to customers, ensuring seamless communication and resolving any issues that may arise.

Key Responsibilities:
  • Provide technical support for project design and products to customers
  • Maintain reports on frequent product or design issues and filter these issues through to the designers
  • Provide phone-based support to installers
  • Support with product-based training to project leads
  • Accurately record data on the CRM system
  • Develop and maintain knowledge of products, applications, standards, and legislative aspects relevant to the business
Requirements:
  • NVQ or Degree qualified or work experience within Mechanical Engineering/Building Services/Plumbing or a relevant study
  • Excellent communication and customer service skills
  • Excellent IT skills including MS Excel, Word, and CRM systems
  • Rights to work in the UK - unfortunately, we cannot provide sponsorship

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds, and Bucks area. We specialise in permanent, temporary, and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.



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