Technical Support Specialist

4 weeks ago


Watford, Hertfordshire, United Kingdom VIQU Limited Full time

Job Title: Third Line Support Engineer

Job Summary: VIQU Limited is seeking a highly skilled Third Line Support Engineer to provide technical support and maintenance on-site and remotely. The ideal candidate will have experience working at a 2nd/ 3rd line level, knowledge of cloud services, and certification in Microsoft fundamentals.

Key Responsibilities:

  • Provide second line and third-line technical support and maintenance on-site and remotely.
  • Work directly with customers and be the escalation point for the service desk.
  • Collaborate with the team to resolve technical issues and improve efficiency.

Requirements:

  • 2 + years in an IT support role working at a 2nd/ 3rd line level.
  • Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive, Intune.
  • Certified in Microsoft fundamentals - AZ-900, MS-900 or SC-900.
  • Proficient in Microsoft Server operating systems and associated technologies - Windows server / Windows desktop, Office 365, Active Directory.

What We Offer:

  • A competitive salary of £35,000 to £40,000.
  • A hybrid working arrangement of 3 days onsite and 2 days from home.
  • The opportunity to work with a wide variety of industries and technologies.

How to Apply: If you are a motivated and experienced IT professional looking for a new challenge, please apply now. Alternatively, you can contact Dan Freeman at dan.freeman@viqu.co.uk to discuss this opportunity in more detail.



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