Victim Support Specialist

3 weeks ago


Welwyn Garden City, Hertfordshire, United Kingdom Catch22 Full time
Position Overview

As a Victim Support Specialist, you will serve as the designated support professional for individuals affected by crime. Your role will involve establishing and maintaining strong, trust-based relationships with clients by providing both practical assistance and emotional guidance. You will empower victims by delivering a customized support plan that addresses their unique risks and requirements.

Your collaboration with various organizations will be essential in creating a comprehensive referral system that ensures victims receive the necessary help.


Key Responsibilities

In this role, you will:

  • Exhibit a confident, professional demeanor while adopting a proactive approach to support.
  • Guide clients through their recovery journey, helping them navigate challenges and adapt to changing circumstances.
  • Foster a safe environment for open discussions, allowing victims to share their experiences and feelings.
  • Act as a representative of Catch22, advocating for clients with external services such as law enforcement and housing authorities.
  • Collaborate with team members to enhance collective knowledge and expertise within the organization.

Qualifications

To excel in this position, you should possess:

  • A strong commitment to understanding the needs of victims and witnesses.
  • Experience in casework or a related field, demonstrating a passion for supporting individuals in distress.
  • Excellent interpersonal skills to build rapport and trust with clients.

Additional Information

Salary: Competitive
Work Hours: Full-time, 37.5 hours per week
Contract Type: Fixed term

Work Flexibility: A blend of office-based work, remote work, and client visits. Flexible working arrangements are available.

Requirements: A valid driving license and access to a vehicle are necessary for this role.


Benefits

  • 28 days of annual leave plus public holidays, increasing with tenure.
  • Enhanced pension scheme with employer contributions.
  • Discounts available for numerous retailers and fitness memberships.
  • Life insurance coverage.
  • Enhanced parental leave policies.
  • Access to health and wellness programs, including a GP helpline and cycle-to-work scheme.

Catch22 is dedicated to promoting equality, diversity, and inclusion in the workplace. We strive to create an environment where everyone feels valued and supported.

We are committed to safeguarding and ensuring that all individuals within our organization are thoroughly vetted and appropriately checked.



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