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Job Summary:
Bennett and Game Recruitment LTD is seeking a highly skilled IT Support Engineer to join their team at their North-London / Hertfordshire location. As a key member of the IT department, you will be responsible for providing top-notch technical support to KLT personnel across the business.
Key Responsibilities:
- Provide remote and on-site IT support to ensure the highest quality of service provision is maintained.
- Evaluate and resolve technical issues in a timely and efficient manner.
- Collaborate with the IT Manager to escalate complex issues and implement solutions.
- Develop and maintain a deep understanding of SME technologies, including PC hardware, Windows operating systems, and Microsoft Office.
- Communicate effectively with stakeholders at all levels, including directors, to ensure seamless technical support.
- Maintain confidentiality and discretion when handling sensitive information.
- Manage time effectively to meet deadlines and prioritize tasks.
- Stay up-to-date with the latest technical advancements and best practices in the field.
Requirements:
- Proven work experience as an IT Support Engineer or Technical Support Engineer.
- Strong knowledge of SME technologies, including PC hardware, Windows operating systems, and Microsoft Office.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in Microsoft operating systems for PC and Server.
About Bennett and Game Recruitment LTD:
Bennett and Game Recruitment LTD is a multi-disciplined technical recruitment agency based in Chichester, West Sussex. We operate across the UK, covering a range of industries with specialist teams. Our goal is to connect talented professionals with exciting career opportunities.