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IT Support Specialist

2 months ago


Welwyn Garden City, Hertfordshire, United Kingdom Bennett and Game Recruitment LTD Full time

Job Summary:

Bennett and Game Recruitment LTD is seeking a highly skilled IT Support Engineer to join their team at their North-London / Hertfordshire location. As a key member of the IT department, you will be responsible for providing top-notch technical support to KLT personnel across the business.

Key Responsibilities:

  • Provide remote and on-site IT support to ensure the highest quality of service provision is maintained.
  • Evaluate and resolve technical issues in a timely and efficient manner.
  • Collaborate with the IT Manager to escalate complex issues and implement solutions.
  • Develop and maintain a deep understanding of SME technologies, including PC hardware, Windows operating systems, and Microsoft Office.
  • Communicate effectively with stakeholders at all levels, including directors, to ensure seamless technical support.
  • Maintain confidentiality and discretion when handling sensitive information.
  • Manage time effectively to meet deadlines and prioritize tasks.
  • Stay up-to-date with the latest technical advancements and best practices in the field.

Requirements:

  • Proven work experience as an IT Support Engineer or Technical Support Engineer.
  • Strong knowledge of SME technologies, including PC hardware, Windows operating systems, and Microsoft Office.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft operating systems for PC and Server.

About Bennett and Game Recruitment LTD:

Bennett and Game Recruitment LTD is a multi-disciplined technical recruitment agency based in Chichester, West Sussex. We operate across the UK, covering a range of industries with specialist teams. Our goal is to connect talented professionals with exciting career opportunities.