Beacon Team Leader

2 months ago

Welwyn Garden City, Hertfordshire, United Kingdom Catch22 Full time
Job Summary

Catch22 is seeking a highly skilled and experienced Beacon Team Leader to join our team. As a key member of our local management team, you will be responsible for managing a team of Beacon Support Workers and ensuring the effective delivery of end-to-end support for victims in line with contractual expectations.

Key Responsibilities
  • Provide line management support, supervision, and guidance to the team in accordance with Catch22's policies and procedures.
  • Ensure that victims receive a high-quality service through the effective management of the team's performance, maintaining organizational and professional standards expected of the victim service.
  • Maintain a close working relationship with police partners, statutory services, and voluntary agencies to ensure seamless pathways of support for victims.
  • Provide management oversight of presenting risks and needs, ensuring matters are managed and escalated appropriately.
Requirements
  • A confident, professional, and creative individual with a 'can-do' approach.
  • Responsive to pressure and change – flexible and adaptable to sustain performance.
  • Ability to build and manage relationships, share knowledge, and skills to deliver shared goals.
  • Excellent communication skills with the ability to influence key stakeholders and retain confidentiality at all times.
What We Offer

Catch22 offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a Beacon Team Leader, you will have the opportunity to work at the heart of our strategic ambition, making a real difference in the lives of victims.

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