Facilities Management Coordinator

3 weeks ago

Nottingham, Nottingham, United Kingdom Integral UK Ltd Full time

Facilities Coordinator

About Integral UK Ltd

Integral UK Ltd stands as the leading and rapidly expanding national provider of exceptional engineering and maintenance solutions for both commercial and public sector infrastructures. We pride ourselves on delivering planned preventative and reactive maintenance services to a diverse clientele across numerous locations.

We are seeking a Facilities Coordinator to enhance our team and innovate service delivery at client locations, emphasizing workplace and customer satisfaction. In this dynamic role, you will play a crucial part in supporting the total facilities management service, primarily based at the designated site. This position is heavily focused on customer engagement, where you will assist the FM Delivery Manager in fulfilling the company's contractual commitments efficiently. The successful candidate will operate from the client's premises and report directly to the FM Delivery Manager. A competitive salary will be offered, commensurate with experience and qualifications.

Role Purpose

Implement facilities management services in accordance with contractual service levels, ensuring all client needs are met while maintaining site safety and operations. Coordinate contractors and visitors on-site, conduct daily inspections, and report issues to the helpdesk. Responsibilities will also include weekly compliance checks covering fire safety, water hygiene, and emergency lighting. Maintain effective communication channels between the client and Integral Management for daily operations. Manage reception duties and oversee visitor interactions at the main site.

Accountabilities & Responsibilities:

Provide support in a manner that is both efficient and effective. Foster a high level of satisfaction among customers by anticipating and promptly addressing their service needs. Oversee planned preventative maintenance schedules, monthly applications, and work-in-progress management. Assist in managing subcontractor relationships. Help prepare monthly performance reports. Ensure compliance with local regulations, as well as Integral and client best practices, policies, and procedures. Handle reception desk responsibilities and visitor management. Support emergency preparedness and crisis management on a site-specific basis. Ensure timely delivery of planned preventative maintenance and monitor vendor performance against service level agreements. Maintain high standards of office cleanliness and organization. Communicate openly and transparently, tailoring messages to meet the needs of various audiences.

Essential Skills, Experience, and Qualifications:

Knowledge of the facilities maintenance industry. Previous experience in a comparable role. Ability to manage multiple administrative tasks effectively. Strong communication skills, both verbal and written, with a courteous and helpful demeanor. Capability to prioritize tasks and meet deadlines with minimal supervision. Proactive in identifying and resolving building-related issues. Competent in managing and supporting crisis situations. Self-motivated with the ability to work independently. Excellent administrative skills.

Note: All candidates must provide valid proof of the right to work in the UK and identification during the interview process.

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