Maintenance Operations Scheduler
2 weeks ago
Position:
FM Scheduler
Location:
Nottingham
Compensation:
£26,250
Working Hours:
Monday - Friday 08:00 - 17:00
Mainstay Facilities is seeking a dedicated FM Scheduler to enhance our operational team in Nottingham. The Scheduler will play a pivotal role in managing service requests, planning workforce allocations, and overseeing maintenance tasks for our external clientele.
Reporting directly to the FM Administration Lead, the successful applicant will collaborate within the Contract Management Team and will be tasked with the following responsibilities:
- Organize scheduled maintenance activities for Engineers
- Coordinate work assignments with engineering teams
- Manage all urgent repair requests, liaising with all necessary stakeholders
- Respond swiftly to emergencies reported by clients, ensuring prompt engineer deployment
- Enhance location efficiency and response times
- Delegate planned maintenance duties to Subcontractors
- Address customer inquiries and concerns with professionalism
- Ensure the completion of maintenance and reactive tasks within the Maximo system
- Oversee Soft Service Contractors for various assignments
- Maintain consistent communication with clients
- Assist Maintenance Managers in achieving contract objectives
- Monitor contract performance metrics and follow up on subcontractor submissions and estimates
- Achieve team performance goals and ensure service level agreements are met
Candidate Qualifications:
- Proficient in IT applications such as MS Office and CAFM Systems like Maximo
- Previous experience in Facilities Management
- Exceptional organizational abilities and meticulous attention to detail
- Capability to identify issues and implement appropriate solutions
- Background in customer-facing roles with strong communication skills
- Ability to operate effectively in a dynamic environment and make swift decisions
- Understanding of financial performance implications in contracts
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