Customer Service Sales Representative
2 weeks ago
Job Title:
Sales Customer Service Advisor
Location:
Northampton
Salary:
£27,000 per annum
Hours:
Full-time, Monday - Friday 8AM - 4PM
Please note this role is fully office-based.
Team Overview:
This position is based in Northampton and will report directly to the Customer Service Supervisor while also providing support to the Key Account Managers within the sales organization.
Our client is a prominent global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail.Key Responsibilities:
The ideal candidate will be a proactive team player, dedicated to addressing the demands of fast-paced Aftermarket inquiries. They will contribute to the sales growth for both existing and new customers.
Essential Skills:
- Proficiency in Oracle, including both viewing and processing.
- Understanding of Oracle/Design bill of material structuring.
- Strong written and verbal communication skills, with the ability to build relationships at all organizational levels.
- Excellent organizational skills and proficiency in Microsoft Office, with a keen attention to detail.
- Self-motivated team player with a positive attitude.
Daily Activities:
Your weekly routine will include:
- Generating Sales/Aftermarket reports for the sales leadership.
- Managing customer accounts within Oracle.
- Responding to customer inquiries.
- Creating quotations, inputting orders, and tracking them through to dispatch.
- Following up with customers to check on inquiry statuses.
- Developing Aftermarket spares listings for both existing and new customers.
- Collaborating with the customer service and account management team to formulate strategies aimed at increasing aftermarket sales revenue.
- Assisting with other sales administration tasks during holiday periods, which may include occasional bank holiday working hours.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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