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Customer Service Representative

2 months ago

Northampton, Northamptonshire, United Kingdom MATCH RECRUITMENT LTD Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team on a temporary basis, covering a maternity leave for a minimum of 6 months. The ideal candidate will have a strong background in customer service and be able to provide consultative advice and guidance to customers.

Key Responsibilities
  • First point of contact for customers, offering support and guidance on products and services
  • Support with daily order processing and organizing product returns
  • Communication with customers via phone and email
  • Supporting field-based sales teams with administration and information support
  • Using CRM systems to manage customer data and agreements
About the Company

Our client is a leading company with a global reputation, operating in the industry for over 60 years. They are building their UK Head Office and are looking for a talented individual to join their Customer Service team.

What We Offer
  • A stable and secure employment contract for a minimum of 6 months
  • The opportunity to work in a dynamic and fast-paced environment
  • A competitive salary and benefits package
  • The chance to work with a talented team and contribute to the company's growth and success
Requirements

To be successful in this role, you will need to have:

  • Excellent customer service skills and a strong background in customer-facing roles
  • Experience with CRM systems and administration
  • Strong communication and interpersonal skills
  • Able to work independently and as part of a team
How to Apply

If you are a motivated and experienced customer service professional looking for a new challenge, please apply today. We look forward to hearing from you.