Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our helpdesk team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Provide timely and effective support to customers via phone, email, and other communication channels.
- Resolve customer queries and issues in a professional and courteous manner.
- Work collaboratively with internal teams to ensure seamless customer service delivery.
- Contribute to the development and implementation of customer service strategies and initiatives.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Previous customer service experience, preferably in a public sector setting.
What We Offer:
- A competitive hourly rate of £11.88.
- Opportunities for career development and growth within the company.
- A supportive and collaborative team environment.
- Flexible working arrangements, including remote work options.
About Us:
Brook Street NMR is a leading provider of recruitment services to the public sector. We are committed to delivering exceptional customer service and support to our clients and candidates. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we would love to hear from you.
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