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Customer Service Representative

2 months ago

Northampton, United Kingdom ACS Recruitment Solutions Ltd Full time
Customer Service RepresentativeNorthampton Brackmills Hourly Rate - £12Monday – Friday (8:30 – 17:00)Our clientAre you an experienced customer service representative who enjoys a challenge and wants to join a vibrant and energetic team. Our eCommerce fulfilment and logistics client are looking for a candidate who can help support their business and provide excellent customer service.Main Duties
  • Deal with customers, suppliers, and members of the public (booking deliveries)
  • Manage generic email in boxes.
  • Manage our own WMS systems plus some external systems (couriers etc).
  • Process orders
  • Book transport
  • Deal with customer queries
  • Support other departments to include operations, sales etc.