Cancer Care Coordination and Administrative Support

3 weeks ago

Bedford, Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

Position Overview

The individual in this role will play a crucial part in facilitating the effective delivery of clinical services by actively assisting multidisciplinary teams (MDT) and service transition teams (STT) in managing care pathways for patients diagnosed with cancer.

Key Responsibilities

This position serves as the primary contact for providing essential information and assistance to the MDT at critical junctures of the patient's journey, ensuring that individuals can effectively navigate the healthcare and social support systems. The objective of this role is to guarantee that cancer patients receive appropriate support in a timely manner. Responsibilities include:

  • Coordinating services and enhancing communication among caregivers, treatment providers, and families to create a cohesive patient experience.
  • Acting as a single point of access for cancer patients, facilitating rapid re-entry into the system for those with urgent or specialized needs.
  • Complementing existing STT teams and supporting patients throughout their diagnostic and treatment pathways, including follow-up care.

About Our Organization

Bedfordshire Hospitals NHS Foundation Trust is dedicated to providing comprehensive hospital services to a diverse population. With a commitment to staff health and wellbeing, the Trust offers a supportive environment for professional growth and development. As a prominent NHS Trust, we prioritize delivering exceptional patient care through advanced clinical knowledge and technology.

Our Core Values

We prioritize hiring individuals who embody the values that underpin our Trust. Our recruitment practices are designed to be inclusive, promoting equality and diversity while fostering a culture that appreciates differences.

Role Responsibilities

The scope of this role may vary based on the focus areas of Lower GI, Upper GI, and Hepatobiliary services, adapting to the priorities established during the role's development. Core responsibilities include:

  • Serving as a point of contact for patients on a 2-week wait pathway diagnosed with cancer, ensuring effective communication with the clinical team.
  • Coordinating appointments, tracking results, and addressing queries related to diagnostic processes.
  • Providing guidance to support services and collaborating with the MDT to ensure a patient-centered approach.

Organizational Duties

  • Upholding a positive image of the Trust while ensuring compliance with policies and procedures.
  • Participating in relevant meetings and contributing expertise in specialized areas.
  • Supporting resource management and maintaining a safe working environment.
  • Fostering relationships with other departments and external organizations to enhance service delivery.

Educational Requirements

  • Demonstrated commitment to personal development and willingness to pursue further training.
  • Active participation in performance reviews and learning opportunities.

Administrative Functions

  • Providing comprehensive administrative support to the clinical team, including data management and report generation.
  • Assisting in compliance with cancer performance standards and facilitating timely diagnostic pathways.
  • Maintaining accurate documentation and ensuring adherence to Trust policies.

Detailed Responsibilities

The successful candidate will join a dynamic team committed to delivering high-quality care. Responsibilities include:

  • Efficiently managing workload to meet targets and deadlines.
  • Tracking patients through their cancer pathways and ensuring timely communication with clinical staff.
  • Monitoring test results and coordinating follow-up appointments.
  • Engaging with patients to ensure their needs are met and addressing any concerns.

Personal Attributes

The ideal candidate will possess strong organizational skills, a commitment to high-quality healthcare, and the ability to work collaboratively within a team. Attention to detail and effective communication skills are essential for success in this role.

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