Key Account Manager
2 days ago
Job Summary:
We are seeking an experienced Key Account Manager to join our team at ECW Search. As a Key Account Manager, you will be responsible for managing our clients' key accounts across the UK, ensuring account growth, high client satisfaction, and operational excellence.
Key Responsibilities:
- Develop and implement strategic account plans to meet client needs and drive long-term growth and retention.
- Build and maintain strong client relationships, acting as the primary point of contact to ensure high client satisfaction and loyalty.
- Identify growth opportunities and drive revenue growth through additional product or service offerings.
- Monitor client performance and satisfaction, addressing any issues promptly and implementing improvement plans to enhance client satisfaction and retention.
- Collaborate with cross-functional teams to align on client goals and ensure seamless delivery of services and support for account growth initiatives.
Requirements:
- Vehicle remarketing expertise and a deep understanding of vehicle remarketing processes.
- Strong analytical skills and ability to analyze market trends, client data, and sales metrics to identify opportunities for growth and areas for improvement.
- Exceptional communication and negotiation skills to communicate effectively with clients, stakeholders, and internal teams.
- Project management proficiency and ability to handle multiple accounts, ensure timely execution of strategies, and meet client expectations and deadlines.
- Customer-centric mindset and ability to understand and anticipate client needs, providing tailored solutions and exceptional service to foster long-term relationships and high client satisfaction.
What We Offer:
ECW Search is a leading recruitment agency specializing in the automotive industry. We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.
How to Apply:
If you are a motivated and experienced Key Account Manager looking for a new challenge, please apply for this exciting opportunity. For further details, please contact Chris at ECW Search.
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