Emergency Accommodation Officer

3 weeks ago


Derby, Derby, United Kingdom Derby City Council Full time

Job Overview

Organization: Derby City Council

Hours: 35 hours per week

Type: Permanent

Location: Milestone House

We are seeking passionate and committed Officers to join our team at Milestone House, a vital emergency accommodation service for individuals experiencing homelessness.

As a member of our dedicated staff, you will work shifts throughout the week, providing essential support and guidance to some of the most vulnerable members of our community. Your role will be pivotal in ensuring that each individual receives the necessary assistance, including thorough needs assessments and tailored support plans, all within established timelines.

Your responsibilities will include:

  • Delivering training and support for daily activities that foster skills for independent living.
  • Encouraging positive interactions and facilitating pathways toward resettlement.
  • Maintaining a high standard of customer service in all engagements.

To excel in this position, you should possess experience working with at-risk populations and a solid understanding of safeguarding practices relevant to homelessness support. Above all, a genuine empathy for this demographic, coupled with a commitment to making a difference, is essential.

Derby City Council is recognized for its exceptional services, which are attributed to our dedicated workforce. We are committed to being an employer of choice, offering competitive terms and conditions, including flexible working arrangements, a local government pension scheme, employee wellness initiatives, and sustainable travel options.

For additional information, please refer to the resources provided.



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