Service Support Coordinator
3 days ago
Job Summary
NHS 24 is seeking an experienced administrator to join our team as a Service Support Coordinator. As a key member of our contact centre team, you will provide support to our staff to ensure the delivery of effective and appropriate care to our patients.
Key Responsibilities
- Provide a supporting role to all internal staff and external visitors to NHS 24
- Assist in the delivery of health advice and information to patients via telephone and online services
- Work collaboratively with our Regional Centres to ensure seamless service delivery
- Support the development and implementation of operational processes and procedures
Requirements
- Experience of working in a fast-paced environment within a large organisation
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Flexibility to work shifts, including weekends and public holidays
About NHS 24
NHS 24 is a patient-focused service providing health advice and information to the people of Scotland 24 hours a day, 365 days a year. We are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland.
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