Service Support Coordinator

3 days ago


Scotland, United Kingdom NHS 24 Full time

Job Summary

NHS 24 is seeking an experienced administrator to join our team as a Service Support Coordinator. As a key member of our contact centre team, you will provide support to our staff to ensure the delivery of effective and appropriate care to our patients.

Key Responsibilities

  • Provide a supporting role to all internal staff and external visitors to NHS 24
  • Assist in the delivery of health advice and information to patients via telephone and online services
  • Work collaboratively with our Regional Centres to ensure seamless service delivery
  • Support the development and implementation of operational processes and procedures

Requirements

  • Experience of working in a fast-paced environment within a large organisation
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Flexibility to work shifts, including weekends and public holidays

About NHS 24

NHS 24 is a patient-focused service providing health advice and information to the people of Scotland 24 hours a day, 365 days a year. We are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland.



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