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Endoscopy Services Coordinator

2 months ago

Scotland, United Kingdom NHS Fife Full time

Join Our Team as an Endoscopy Services Coordinator

We are pleased to announce an opportunity to become part of our dedicated team as an Endoscopy Services Coordinator within the Endoscopy Booking Unit.

Role Overview: This position plays a crucial role in facilitating the efficient operation of a high-demand department with numerous daily tasks.

The department functions across multiple locations, and your responsibilities will encompass a diverse array of duties related to a patient's experience within the endoscopy units. This includes:

  • Managing the receipt of referrals
  • Coordinating waiting lists
  • Scheduling appointments
  • Reception duties
  • Post-procedure administrative tasks

You will be an integral part of a collaborative team responsible for patient scheduling, including Bowel Screening, Suspect Cancer referrals, and managing a Surveillance recall waiting list for the local population. Additionally, the role involves administrative and reception support for various surgical units.

Qualifications: Candidates should possess a minimum of Standard Grade education (or equivalent). Experience in Health Records, clerical work, or administrative roles within a busy office setting is essential. Familiarity with NHS appointment booking processes is advantageous.

Applicants should demonstrate a solid understanding of NHS Outpatient waiting times and patient pathways, along with knowledge of the patient access policy relevant to the organization.

Skills Required: You must exhibit strong organizational, listening, and problem-solving abilities. A flexible approach to work is necessary, with the capability to adapt to various sections as needed. Prioritization and effective management of daily workloads in a bustling environment are key.

Additional Information: Please note that the pay band for this position is currently under review. NHS Scotland is committed to reducing the full-time working week from 37.5 to 37 hours, effective from a specified date, without any change in pay. This adjustment will also apply on a pro-rata basis for part-time staff.

NHS Fife is committed to ensuring that all employees are legally entitled to work in the United Kingdom. If you are not a UK or Irish National, you will need to confirm your right to work in your application.

NHS Scotland is dedicated to promoting equality and diversity within our workforce and eliminating unlawful discrimination. Our goal is to create a workforce that is truly representative and where every employee feels respected and empowered to perform at their best. Therefore, we welcome applications from all segments of society.