Customer Service Specialist
2 weeks ago
About the Role
M Group Services is seeking a skilled and motivated individual to join our team as a Customer Leakage Technician. As a key member of our team, you will be responsible for identifying and repairing leaks on our water network and customer supply pipes.
Key Responsibilities
- Proactively complete classroom and on-the-job training and learning, including but not limited to:
- Complete the required course modules to attain qualifications
- Work with our experienced technicians to identify leaks on the water network and customer supply pipes
- Visit customer properties, engage with members of the public, and our clients
- Work with our contract partners to deploy the latest technology and innovations
- Health and Safety
- National Water Hygiene Certification
- Streetworks Certification
- Deployment of acoustic loggers
- Active leakage detection
What We Offer
- Contributory Pension Scheme
- Company Van and Fuel Card (Business Use Only)
- Access to our retail discounts portal
- Cycle to work Scheme
- Enhanced Maternity and Paternity leave
- 1 days' annual leave plus 8 days' bank holiday, rising to 25 with continuous service. (plus 8 bank holidays)
About Us
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service.
Our Vision
We believe in delivering a high performing, sustainable workforce that supports our clients effectively. People stay with our business because of the opportunities for growth and development, our inclusive culture, and our dedication to providing a safe and supportive work environment.
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