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Customer Support Specialist
2 months ago
SSP is looking for a dedicated individual to join our team as a Senior Customer Support Specialist.
Working Hours: Part Time (16 hours)
Shifts: Rotational shifts between 7 am and 10 pm, including weekends.
Compensation: £ 12.00 per hour.
As a leading provider of catering and onboard services within the British Railway sector, we pride ourselves on our commitment to delivering exceptional service consistently.
AS A SENIOR CUSTOMER SUPPORT SPECIALIST, YOUR RESPONSIBILITIES WILL INCLUDE:
- Supervising the efficient loading and unloading of catering supplies and equipment from trains.
- Managing order assembly and maintaining accurate inventory control.
- Ensuring adherence to Health & Safety and Food Hygiene Regulations.
- Strategically organizing products to minimize waste through effective rotation.
QUALIFICATIONS FOR SENIOR CUSTOMER SUPPORT SPECIALIST:
- Applicants must be at least 18 years old due to specific responsibilities associated with the role.
- The position requires physical capability and stamina for manual loading and unloading tasks.
WHY WORK WITH US?
At SSP, we offer more than just jobs; we provide exciting career paths with a range of benefits:
- Employee Discounts: Enjoy up to a 50% discount on various brands and franchises across the UK.
- 75% discount on SSP brands during working hours.
- Friends and Family App: 20% discount across our units. Terms and conditions apply.
- Learn while you Earn: Access to award-winning training and development opportunities.
- Internal Growth Opportunities: Build your career with us; 70% of our Managers are promoted from within.
- App: Access shopping discounts, financial assistance, wellbeing resources, and a 24/7 helpline.
- Health and Wellbeing Support: Flexible working arrangements and family-friendly leave.
- Culture: We value diverse backgrounds and offer support networks for various communities.
- Financial Support: Competitive pay rates, pension plans, life assurance, and more.
- Referral Rewards: Earn £400 for successful referrals.
- Holiday Allowance: 28 days holiday pro rata, including Bank Holidays.
- Rewards & Recognition: Programs such as RG Stars and Extra Mile Vouchers.
- Travel and Leisure Pass: Duty and leisure pass after probation.
Join us at SSP and take the next step in your career.
SSP is proud to be an equal opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds.
