Water Network
2 weeks ago
About South West Water
South West Water is a leading provider of drinking water and wastewater services in the beautiful South West region of England. We are committed to delivering reliable, efficient, and high-quality services while striving towards net-zero emissions by 2030. Our vision is to create a sustainable future for generations to come, working closely with local communities, wildlife trusts, and national parks.
About the Role
We are seeking a dedicated and experienced Water Network & Customer Service Specialist to join our team in Plymouth. This is a permanent full-time position offering a competitive salary and an excellent benefits package.
Your Responsibilities- Ensure your own safety and the safety of everyone around you, adhering to strict safety protocols.
- Perform operational duties within the water distribution system, providing exceptional customer service to household and non-household customers, regulators, and internal stakeholders.
- Apply hydraulic principles to maintain a stable network, ensuring optimal performance and customer satisfaction.
- Utilize work management tools efficiently to manage scheduled and reactive tasks, providing timely and accurate feedback.
- Understand the environmental impact of your work and implement measures to minimize any negative effects.
- Provide guidance and support to maintenance crews.
- Contribute to maintaining a reliable and efficient water distribution network.
We are looking for an individual with:
- Proven experience in water network operations or a related field.
- A strong understanding of hydraulic principles and water distribution systems.
- Excellent customer service skills and a commitment to providing exceptional support.
- Strong problem-solving abilities and the ability to work independently and as part of a team.
- A valid driver's license.
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