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Support Worker

2 months ago

Plymouth, Plymouth, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

We are seeking a highly motivated and compassionate Support Worker to join our team at Hays Specialist Recruitment Limited. As a Support Worker, you will play a vital role in providing support and case management to individuals experiencing homelessness.

Key Responsibilities
  • Provide support and case management to individuals with complex needs, using trauma-informed approaches and best practices.
  • Work collaboratively with a small professional team to provide a supportive and friendly environment for our customers.
  • Build trusting relationships with our customers, focusing on their individual needs and goals.
  • Liaise with external providers to access services that support our customers, ensuring a seamless and effective service delivery.
Requirements
  • A working knowledge of the issues affecting people with complex needs, including mental health, substance misuse, and accommodation services.
  • Ability to demonstrate a commitment to the Alliance First Principle and One Common Goal, putting the needs of our customers at the heart of all work.
  • Effective team working skills, with the ability to work independently when required.
  • Sound decision-making skills, with the ability to make informed decisions that support the needs of our customers.
  • IT literacy and a creative, flexible, and compassionate approach to working with people who have experienced multiple disadvantages.
  • Innovative and proactive approach, with a focus on improving systems and procedures for the benefit of our customers.
  • Emotional intelligence and flexibility to adapt to changing circumstances.
What We Offer
  • Support of a dedicated Hays consultant, providing guidance and support throughout the recruitment process.
  • Free training and development opportunities, ensuring you have the skills and knowledge to excel in your role.
  • Onsite training by the site manager, providing a comprehensive induction and ongoing support.
  • Pension contributions of up to 3%, demonstrating our commitment to your long-term career development.
  • CV writing and Refer a Friend Scheme, recognizing and rewarding your hard work and dedication.