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Support Worker

2 months ago

Plymouth, Plymouth, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

We are seeking a highly motivated and compassionate Support Worker to join our team at Hays Specialist Recruitment Limited. As a Support Worker, you will play a vital role in providing support and case management to individuals experiencing homelessness.

Key Responsibilities
  • Provide support and guidance to customers with complex needs, using trauma-informed approaches and best practices.
  • Work collaboratively with a small professional team to achieve real job satisfaction and contribute to a positive working environment.
  • Build trusting relationships with customers, focusing on their individual needs and goals.
  • Liaise with external providers to access services that support customers, ensuring seamless delivery of care.
Requirements
  • A working knowledge of the issues affecting people with complex needs, including mental health, substance misuse, and accommodation services.
  • Ability to demonstrate a commitment to the Alliance First Principle and One Common Goal, prioritizing customer needs above all else.
  • Effective team working skills, with the ability to work independently when required.
  • Sound decision-making and problem-solving abilities.
  • IT literacy and proficiency in using relevant software and systems.
  • A creative, flexible, and compassionate approach to working with people who have experienced multiple disadvantages.
  • Innovative and proactive, with a focus on improving systems and procedures for the benefit of customers.
  • Emotional intelligence and ability to work in a fast-paced environment.
What We Offer
  • Support of a dedicated Hays consultant, providing guidance and resources throughout the recruitment process.
  • Free training and development opportunities, enhancing your skills and knowledge in the field.
  • Onsite training by the site manager, ensuring you have the necessary tools and expertise to excel in the role.
  • Pension contributions of up to 3%, supporting your financial well-being.
  • CV writing and career development support, helping you achieve your long-term goals.
  • Refer a Friend Scheme, rewarding you for introducing colleagues and friends to our recruitment services.