Hospitality Services Coordinator

3 weeks ago


London, Greater London, United Kingdom Valor Hospitality Europe Full time
Guest Services Supervisor

Competitive hourly rate, full-time position available

As the first point of contact for our guests, you will play a crucial role in establishing a welcoming atmosphere. Your warm demeanor and readiness to assist will ensure that every visitor feels valued and informed about our hotel amenities and the surrounding area. Your efforts will contribute to creating memorable experiences for our guests.

We seek individuals with prior experience in a branded hotel setting, who thrive in a dynamic environment and enjoy engaging with people daily. You will be responsible for overseeing a small team, consistently showcasing a proactive approach to your work.

Our establishment operates every day of the year, offering a variety of shifts to accommodate different schedules. While evenings and weekends tend to be busier, we are flexible with shift patterns and contracted hours, which can be discussed during the interview process.

For those interested in professional development, we provide nationally recognized apprenticeship programs alongside comprehensive brand training. You can explore popular courses on our careers page.

In addition to competitive compensation, we offer:

  • Exclusive discounts for you and your loved ones:
  • Special rates at our hotels, with rooms starting from just 30 B&B.
  • Discounted stays for friends and family.
  • 50% off dining in our restaurants and bars.
  • Complimentary meals during your shifts.
  • Access to high-street discounts across various retailers and experiences.
  • Up to 40% savings on a selection of bicycles through our Cycle To Work Scheme.
  • Generous referral bonuses, starting at 250.

Prioritizing your health and wellbeing:

  • A calendar of wellness initiatives, including healthy meals and wellbeing activities.
  • Access to our Employee Assistance Programme, offering confidential support for you and your family, 24/7.
  • Healthcare Cash Plan options available from just 5 per month.

Fostering your career growth in hospitality:

  • Fully funded apprenticeship opportunities.
  • Internal development programs tailored to support your career progression.
  • Recognition through monthly and annual service awards.

Valor Hospitality is committed to equal opportunities and welcomes applications from all qualified individuals, regardless of their background.

We operate numerous hotels across various esteemed brands and are continuously expanding our portfolio with exciting new projects on the horizon.



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