Hospitality Service Coordinator

4 weeks ago

London, Greater London, United Kingdom artotel Hoxton Full time £12

We are seeking a Hospitality Service Coordinator for one of the most exciting new hotels in the area. This establishment is set to become a vibrant addition to the local hospitality scene, offering stunning views, extensive gallery space, and a unique artistic atmosphere. With numerous guest accommodations, a welcoming lounge, a fitness center, and two exceptional dining venues, this role is pivotal in ensuring a memorable guest experience.
Discover more about the daily responsibilities, overall expectations, and necessary qualifications for this position by continuing to read below.

As our Hospitality Service Coordinator , you will be the initial and final point of contact for our guests. Your proactive, service-oriented mindset and enthusiasm for exceptional hospitality will leave a lasting impression on every visitor.

In your role as our Hospitality Service Coordinator , you will enjoy:

  • Competitive hourly wage: £11.82 plus performance incentives (10% on room upgrades, £1 per breakfast voucher, and £1 per spa voucher)
  • Substantial discounts on hotel stays across Europe (including family and friends)
  • Dining discounts at our on-site restaurants and bars (for your entire party)
  • A generous holiday allowance of 30 days per year, including public holidays, increasing with tenure
  • Complimentary meals during shifts
  • Early access to earned wages through Wagestream
  • Referral bonuses for recommending friends - up to £750
  • Wellness initiatives with significant gym discounts and more
  • Cycle-to-work scheme and complimentary cycling lessons
  • Access to a Benefit Hub offering discounts at numerous retailers, attractions, and entertainment venues
  • Free uniform dry cleaning services
  • Annual staff gatherings and events
  • A company pension plan and award-winning training programs

As a skilled professional, you will:

  • Exhibit outstanding interpersonal abilities and connect effortlessly with guests
  • Address requests promptly, courteously, and with a compassionate demeanor
  • Demonstrate excellent command of the English language and possess exceptional communication skills
  • Follow up with guests to ensure their needs and concerns are addressed satisfactorily
  • Collect, summarize, and utilize information about the hotel and local amenities, including special events and activities
  • Attend and actively engage in all mandatory training sessions, including shift briefings
  • Collaborate effectively as a dedicated team member while nurturing all professional relationships
  • Generate daily reports (including arrivals and departures), identify special requests, and verify report accuracy
  • Manage incoming calls according to established standards and connect guests with the appropriate departments
  • Liaise with relevant departments (e.g., Guest Experience, Reception, Housekeeping, Engineering, Security) to resolve guest inquiries or issues
  • Previous experience in a similar role, such as a Telephone Operator or Receptionist, is preferred

If you are passionate about art, culture, and hospitality, this is the ideal environment for you to thrive. We aim to inspire our guests through exceptional service, enriching their experiences and encouraging their appreciation for art and the finer aspects of life.

Be bold. Be creative. Be original.

  • Conference Hospitality Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Valor Hospitality Europe Full time

    Conference Hospitality CoordinatorSalary: 24,835.20 per Annum / 11.94 per Hour, 40 hours per Week (5 days)We are looking for a dedicated and vibrant Conference Hospitality Coordinator to enhance our exceptional team.In this position, you will serve as the primary contact for our conference and meeting facilities, ensuring that every aspect of our service...

  • Hospitality Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Valor Hospitality Europe Full time

    Guest Services SupervisorCompetitive hourly rate, full-time position availableAs the first point of contact for our guests, you will play a crucial role in establishing a welcoming atmosphere. Your warm demeanor and readiness to assist will ensure that every visitor feels valued and informed about our hotel amenities and the surrounding area. Your efforts...

  • Hospitality Services Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Valor Hospitality Europe Full time

    Guest Services SupervisorHourly Rate: 12.44, Weekly Hours: 40As the first point of contact for our guests, you will play a pivotal role in establishing a welcoming atmosphere. Your warm demeanor and readiness to assist will ensure that every visitor feels valued and informed about our hotel amenities and the surrounding area. Your efforts will contribute to...

  • Conference Hospitality Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Valor Hospitality Europe Full time

    Food and Beverage Conference HostSalary: 24,835.20 per Annum / 11.94 per Hour, 40 hours per Week (5 days)We are looking for a dedicated and enthusiastic Food and Beverage Conference Host to enhance our vibrant team.In this position, you will serve as the primary representative for our conference and meeting facilities, ensuring that every aspect of our...

  • Hospitality Assistant

    6 days ago

    London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

    About UsRhubarb Hospitality Collection is a leading provider of exceptional hospitality experiences. Our team is dedicated to delivering outstanding service and creating memorable moments for our clients.Job SummaryWe are seeking a highly skilled and experienced Event Coordinator to join our team. As an Event Coordinator, you will be responsible for...

  • Hospitality Assistant

    5 days ago

    London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

    About UsRhubarb Hospitality Collection is a leading provider of exceptional hospitality experiences. Our team is dedicated to delivering outstanding service and creating memorable moments for our clients.Job SummaryWe are seeking a highly skilled and experienced Event Coordinator to join our team. As an Event Coordinator, you will be responsible for...

  • Guest Service Manager

    2 weeks ago

    London, Greater London, United Kingdom RBH Hospitality Management Full time

    Unlock Your Potential in a Dynamic Hospitality EnvironmentAt RBH Hospitality Management, we believe that our people are our greatest assets. We're passionate about delivering exceptional guest experiences and creating a positive, inclusive culture that sets us apart from the competition.A Day in the Life of a Guest Service ManagerAs a Guest Service Manager,...

  • Business Services Coordinator

    6 days ago

    London, Greater London, United Kingdom Criterion Hospitality Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Criterion Hospitality. As an Administrative Coordinator, you will play a crucial role in supporting our operations by providing administrative oversight and ensuring the smooth running of the office on a daily basis.Key Responsibilities:Provide...

  • Conference Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Valor Hospitality Europe Full time

    Hospitality Event FacilitatorSalary: 24,835.20 per Annum / 11.94 per Hour, 40 hours per Week (5 days)We are looking for a dedicated and engaging Hospitality Event Facilitator to enhance our vibrant team.In this position, you will serve as the primary point of contact for our conference and meeting spaces, ensuring that every detail of our service adheres to...

  • Event Coordinator

    6 days ago

    London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

    About UsRhubarb Hospitality Collection is a leading provider of exceptional hospitality experiences. Our team is dedicated to delivering outstanding service and creating memorable moments for our clients.Job SummaryWe are seeking a highly skilled and experienced Event Coordinator to join our team. As an Event Coordinator, you will be responsible for...

  • Event Coordinator

    5 days ago

    London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

    About UsRhubarb Hospitality Collection is a leading provider of exceptional hospitality experiences. Our team is dedicated to delivering outstanding service and creating memorable moments for our clients.Job SummaryWe are seeking a highly skilled and experienced Event Coordinator to join our team. As an Event Coordinator, you will be responsible for...

  • Overnight Guest Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom AXIOM HOSPITALITY LIMITED Full time £26,000

    Salary: £26000We are excited to announce an opportunity for an Overnight Guest Services Coordinator to become part of our esteemed team at Axiom Hospitality Limited. This role is ideal for a dedicated individual seeking a rewarding challenge in a dynamic and industrious environment.Position Overview:Reporting directly to the Night Manager, this position...

  • Event Sales Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Change Hospitality Full time £30,000

    Position: Event Sales CoordinatorAbout Change Hospitality:Change Hospitality has established itself as a leader in the catering sector, celebrated for its outstanding culinary offerings, superior service, and a wide array of distinctive venues. With a rich history in the industry, they are dedicated to crafting unforgettable experiences that resonate with...

  • Hospitality Guest Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Bardwood Support Services Limited Full time £12

    Hourly Rate: £00 per hourShift Schedule: Flexible hours primarily from Thursday to Sunday, with potential shifts on any day of the week.Working Hours: Typically from 10am to 5pm, subject to future adjustments.Role Overview: As a Hospitality Guest Services Coordinator, you will represent the shopping center, ensuring exceptional service and hospitality that...

  • Event Coordinator

    1 day ago

    London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

    About UsRhubarb Hospitality Collection is a leading provider of exceptional hospitality experiences. Our team is dedicated to delivering outstanding service and creating memorable moments for our clients.Job SummaryWe are seeking a highly skilled and experienced Event Coordinator to join our team. As an Event Coordinator, you will be responsible for...

  • Event Coordinator

    2 days ago

    London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

    About UsRhubarb Hospitality Collection is a leading provider of exceptional hospitality experiences. Our team is dedicated to delivering outstanding service and creating memorable moments for our clients.Job SummaryWe are seeking a highly skilled and experienced Event Coordinator to join our team. As an Event Coordinator, you will be responsible for...

  • Hospitality Services Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Valor Hospitality Europe Full time

    Hospitality Services SupervisorCompetitive salary, full-time positionAs the first point of contact for our guests, you will create a welcoming atmosphere that sets the standard for their stay. Your friendly demeanor and knowledge of hotel amenities and local attractions will ensure that every visitor feels valued and informed. You will also play a key role...

  • Hospitality Events Floor Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

    Join Our Team as an Events Floor Manager At Rhubarb Hospitality Collection, we pride ourselves on delivering exceptional experiences at one of London's most prestigious venues. As an Events Floor Manager, you will play a pivotal role in overseeing events across our diverse hospitality spaces. Key Responsibilities: Manage and coordinate events within our...

  • Luxury Hospitality Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Luxury Hospitality Coordinator About Hyatt Corporation Hyatt Corporation is renowned for providing opulent accommodations and exceptional service, ensuring a memorable experience for every guest. Our establishments are strategically located in prime areas, offering easy access to iconic landmarks and vibrant local culture. We pride ourselves on...

  • Hospitality Services Coordinator

    7 days ago

    London, Greater London, United Kingdom Search Full time

    Job Summary:We are seeking a highly skilled and experienced Front of House Operations Manager to join our team at Search. As a key member of our management team, you will be responsible for the day-to-day operation of our private membership club in Central London.Key Responsibilities:Leadership and Management: Lead and manage the Front of House team to...