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Hospitality Services Coordinator

2 months ago


London, Greater London, United Kingdom Valor Hospitality Europe Full time
Guest Services Supervisor

Hourly Rate: 12.44, Weekly Hours: 40

As the first point of contact for our guests, you will play a pivotal role in establishing a welcoming atmosphere. Your warm demeanor and readiness to assist will ensure that every visitor feels valued and informed about our hotel amenities and the surrounding area. Your efforts will contribute to making their stay memorable, and you will also facilitate a seamless check-out process to ensure they depart with satisfaction.

We seek candidates with prior experience in a branded hotel setting, comfortable in a dynamic environment that involves daily interactions with guests. You should possess skills in managing a small team and consistently exhibit a proactive approach.

Our operations run 7 days a week, 365 days a year, requiring flexibility in scheduling. While we experience peak activity during evenings and weekends, shift patterns and contracted hours can be tailored during the interview process.

For those interested in professional development, we provide nationally recognized apprenticeship programs alongside comprehensive brand training. Explore our careers page for popular course offerings.

In addition to competitive compensation, we offer:

  • Exclusive discounts for you and your loved ones:
  • Valor team member rates at our UK hotels, with room rates starting from just 30 B&B.
  • Discounted accommodation for friends and family.
  • 50% off dining in our restaurants and bars.
  • Complimentary meals during your shifts to keep you energized.
  • Access to high-street discounts across various retailers and experiences.
  • Up to 40% savings on a selection of bicycles through our Cycle To Work Scheme.
  • Generous referral bonuses, beginning at 250.

Prioritizing your health and wellbeing:

  • A calendar of wellness initiatives, including healthy meal options, wellbeing walks, and special treats on paydays.
  • Access to our Employee Assistance Programme, offering free confidential support 24/7 for you and your family, addressing physical, mental, and financial health.
  • Healthcare Cash Plan options available from just 5 per month.

Fostering your career in hospitality:

  • Fully funded apprenticeship opportunities.
  • Internal development programs tailored to support your growth within the organization.
  • Recognition through monthly and annual service awards to celebrate your contributions.

Valor Hospitality is committed to equal opportunity employment and welcomes applications from all qualified individuals, regardless of race, gender, disability, religion, sexual orientation, or age.

With a portfolio of 34 hotels across leading brands, we are dedicated to expanding our operations, with plans for three new luxury 5-star hotels in the near future.