Conference Services Coordinator

4 weeks ago

London, Greater London, United Kingdom Valor Hospitality Europe Full time
Hospitality Event Facilitator

Salary: 24,835.20 per Annum / 11.94 per Hour, 40 hours per Week (5 days)

We are looking for a dedicated and engaging Hospitality Event Facilitator to enhance our vibrant team.

In this position, you will serve as the primary point of contact for our conference and meeting spaces, ensuring that every detail of our service adheres to the highest standards of quality. Your responsibilities will include welcoming and engaging with attendees, confirming event details, managing room arrangements, and ensuring the cleanliness and readiness of all conference areas.

Key Responsibilities:

  • Attendee Engagement: Warmly welcome attendees and provide comprehensive event information, including room configurations, break schedules, and facility features.
  • Facility Oversight: Maintain all conference spaces to the highest standards, ensuring proper signage, cleanliness, and setup of areas such as dining and meeting rooms.
  • Event Management: Verify and oversee room arrangements based on specific event needs, ensuring that all elements of the event space are prepared prior to guest arrival.
  • Safety and Regulations: Clearly communicate house policies, emergency protocols, and facility information such as evacuation routes and restroom locations.
  • Catering Coordination: Ensure efficient meal service, whether in a dining or conference context, and promptly address any service-related concerns.

Qualifications:

  • Prior experience in hospitality, event coordination, or customer service is highly desirable.
  • Exceptional communication and interpersonal skills.
  • Strong organizational skills and meticulous attention to detail.
  • Ability to thrive under pressure and manage multiple responsibilities.
  • A proactive approach to problem-solving and a strong sense of accountability.
  • Familiarity with health and safety standards is advantageous.

In addition to competitive compensation, we offer:

Exclusive benefits for you and your loved ones

  • Valor team member rates at our UK hotels, with room rates starting from just 30 B&B.
  • Discounted accommodations for friends and family.
  • 50% discount on dining at our restaurants and bars.
  • Complimentary meals during shifts to keep you energized.
  • Access to high-street discounts on various shops, experiences, and more.
  • Up to 40% savings on a wide selection of bicycles through our Cycle To Work Scheme.
  • Generous referral bonuses, starting at 250.

Prioritizing your health and wellbeing, both at work and beyond

  • A calendar of wellness initiatives - from nutritious lunches to wellbeing walks and payday treats, alongside our annual campaigns.
  • Access to our Employee Assistance Programme, offering free confidential support, 24/7, for you and your family, addressing physical, mental, and financial wellbeing.
  • Healthcare Cash Plan options, starting from just 5 per month.

Supporting your career development in hospitality

  • Fully funded apprenticeship programs.
  • Internal development initiatives designed to support your growth within your role.
  • Monthly and annual awards recognizing team member service and achievements.

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified individuals regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

We operate numerous hotels across leading brands and continue to pursue ambitious growth plans.

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