Resort Manager

6 days ago


Blackpool, Blackpool, United Kingdom RBH Full time

Job Summary

We are seeking an experienced Front Office Manager to join our team at RBH Hospitality Management. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth day-to-day running of our hotel.

Key Responsibilities

  • Lead and manage the front desk team to provide excellent customer service and ensure guest satisfaction.
  • Act as a Duty Manager on a rota basis, overseeing the hotel's operations and making decisions to ensure seamless service delivery.
  • Develop and implement strategies to improve guest satisfaction, loyalty, and retention.
  • Train and develop the front desk team to ensure they have the skills and knowledge to deliver exceptional service.
  • Monitor and analyze guest feedback and make recommendations for improvements.

Requirements

  • Proven experience in a similar role within the hospitality industry.
  • Excellent leadership and management skills, with the ability to motivate and develop a team.
  • Strong communication and interpersonal skills, with the ability to build relationships with guests and colleagues.
  • Ability to work well under pressure and make decisions in a fast-paced environment.
  • Knowledge of hotel operations and procedures, including front desk management and guest services.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression within the company.
  • A dynamic and supportive work environment.
  • The chance to work with a leading hospitality company and be part of a talented team.


  • Blackpool, Blackpool, United Kingdom Aimbridge Hospitality Full time

    **About Us**Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.**What We Offer****Competitive Benefits Package**: Enjoy hotel discounts, access to our employee assistance...


  • Blackpool, Blackpool, United Kingdom Aimbridge Hospitality Full time

    **About Us**Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.**What We Offer****Competitive Benefits Package**: Enjoy hotel discounts, access to our employee assistance...


  • Blackpool, Blackpool, United Kingdom RBH Full time

    Job SummaryWe are seeking an experienced Front Office Manager to join our team at RBH Hospitality Management. As a key member of our operations team, you will be responsible for leading our front desk team and ensuring exceptional guest service.Key ResponsibilitiesLead and manage the front desk team to deliver outstanding customer service.Develop and...


  • Blackpool, Blackpool, United Kingdom RBH Full time

    Job SummaryWe are seeking an experienced Front Office Manager to join our team at RBH Hospitality Management. As a key member of our operations team, you will be responsible for leading our front desk team and ensuring exceptional guest service.Key ResponsibilitiesLead and manage the front desk team to deliver outstanding customer service.Develop and...


  • Blackpool, Blackpool, United Kingdom Aimbridge Hospitality Full time

    **About Us**Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.**What We Offer****Competitive Benefits Package**: Enjoy hotel discounts, access to our employee assistance...


  • Blackpool, Blackpool, United Kingdom Aimbridge Hospitality Full time

    **About Us**Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.**What We Offer****Competitive Benefits Package**: Enjoy hotel discounts, access to our employee assistance...


  • Blackpool, Blackpool, United Kingdom Aimbridge Full time

    Aimbridge Hospitality EMEA is a leading hospitality management company, overseeing a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.As a Guest Service Associate, you will be the primary point of contact for...


  • Blackpool, Blackpool, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge HospitalityAimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.What We OfferCompetitive Benefits Package: Enjoy a...


  • Blackpool, Blackpool, United Kingdom Aimbridge Hospitality Full time

    Position Overview:We are seeking a dynamic Sales Manager to enhance our operations at a prominent hotel within the Aimbridge Hospitality portfolio.About Aimbridge Hospitality:Aimbridge Hospitality EMEA is a distinguished division of the global Aimbridge Hospitality brand, managing an extensive collection of over 1,600 hotels and resorts worldwide. Our...


  • Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Position Overview We are seeking a dedicated radiologist to join our dynamic and expanding radiology team at Blackpool Teaching Hospitals NHS Foundation Trust. This role offers an exciting opportunity to work with advanced imaging technology, including multiple MRI and CT scanners, within a collaborative and supportive environment. Our department is...


  • Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Position Overview We are seeking a dedicated and skilled radiologist to join our dynamic radiology team at Blackpool Teaching Hospitals NHS Foundation Trust. This role offers an exciting opportunity to work in a thriving department equipped with advanced technology, including multiple MRI and CT scanners, as well as a state-of-the-art Nuclear Medicine SPECT...


  • Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Job Overview Are you an enthusiastic radiologist seeking a dynamic and progressive radiology department? Blackpool Teaching Hospitals NHS Foundation Trust offers an exceptional opportunity to join a team that values innovation and collaboration. You will have access to state-of-the-art technology, including advanced MRI and CT scanners, as well as a...

  • Ward Administrator

    3 weeks ago


    Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Position Overview We are seeking a dedicated full-time Ward Administrator for our Cardiac Intensive Therapy Unit (CITU). The ideal candidate will possess exceptional communication abilities, demonstrate teamwork, and exhibit the capacity to work autonomously while managing the daily clerical operations of the ward. Proficiency in basic computer...


  • Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Position OverviewWe are seeking to recruit two Senior Cardiothoracic Consultants to join our esteemed team at the Regional Cardiac Centre. The successful candidates will collaborate with a dedicated group of 11 Consultant colleagues specializing in Cardiac, Thoracic, and Cardiothoracic surgery. Participation in a 1:6 cardiac on-call rota is expected, with a...


  • Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Are you an enthusiastic radiologist seeking a dynamic and expanding radiology division? Blackpool Teaching Hospitals NHS Foundation Trust offers an excellent opportunity for you. Our department is equipped with advanced technology, including three 1.5T Siemens MRI scanners, five state-of-the-art CT scanners, and a modern Nuclear Medicine SPECT CT suite. We...


  • Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Position OverviewAn exceptional opportunity has emerged for a dedicated and enthusiastic Trainee Advanced Practitioner to become a part of our committed Oncology Team at Blackpool Teaching Hospitals NHS Foundation Trust.The selected individual will receive support to complete the MSc Advanced Practice program over a two-year period, with assistance and...


  • Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Position Overview An exceptional opportunity has emerged within the SACCT Division for an Administrative Support Coordinator to deliver comprehensive administrative assistance to a team of medical secretaries alongside their respective consultant and clinical teams. We are seeking a proactive and dedicated individual with prior experience in an...


  • Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Position Overview Are you interested in joining a dedicated Speech and Language Therapy (SLT) team that prioritizes individualized care? At Blackpool Teaching Hospitals NHS Foundation Trust, our diverse SLT service offers the opportunity to work alongside passionate professionals to enhance and shape community SLT services while pursuing your own career...


  • Blackpool, Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Position Overview Are you interested in joining a dedicated Speech and Language Therapy (SLT) team that prioritizes individualized care? At Blackpool Teaching Hospitals NHS Foundation Trust, our diverse SLT service offers the opportunity to work alongside passionate professionals to enhance and shape community SLT services while pursuing your own career...


  • Blackpool, United Kingdom Blackpool Resort Full time

    **Job Title**: Housekeeping Supervisor **Reports to**: Housekeeping Operations Manager Are you passionate about maintaining cleanliness and ensuring exceptional guest experiences? Blackpool Resort is seeking enthusiastic Housekeeping Supervisor to join our dynamic team. As a key member of our housekeeping department, you will work closely with another...


  • Blackpool, United Kingdom Blackpool Resort Full time

    **Job Title**: Housekeeping Supervisor **Reports to**: Housekeeping Operations Manager **About Us**: Blackpool Resorts is a premier destination for holidaymakers, offering various apartments and outstanding service. Our commitment to excellence ensures our guests have an unforgettable stay in the heart of Blackpool. We are currently seeking a dedicated and...

  • Head of Marketing

    3 months ago


    Blackpool, United Kingdom Merlin Entertainments Group Full time

    **Head of Marketing** Blackpool Tower, Promenade Blackpool, LANCASHIRE, FY1 4BJ United Kingdom Are you looking for an amazing opportunity in the UK’s No1 Seaside Resort? We are looking for a Head of Marketing to join the amazing team at Merlin Blackpool. This is an outstanding opportunity to lead the marketing for the world famous Blackpool Tower and...

  • Secretarial Assistant

    3 months ago


    Blackpool, United Kingdom Blackpool Resort Full time

    Duties: - Provide administrative support to the office staff and management team - Perform general clerical duties, such as photocopying, scanning, and filing documents - Assist with order entry and inventory management - Maintain and update office records and databases - Schedule appointments and manage calendars - Answer phone calls, take messages, and...


  • Blackpool, United Kingdom Blackpool Resort Full time

    **Duties**: - Provide accurate information about products, services, and company policies - Assist customers with placing reservations - Efficiently manage our availability and rates within our booking system - Collaborate with other departments to ensure prompt resolution of customer issues - Identify opportunities to upsell or cross-sell products or...


  • Blackpool, United Kingdom Blackpool Resort Full time

    If you have excellent communication skills, great sales acumen and enjoy helping others, we would love to hear from you! **Duties**: - Being first point of contact for the guests across the business - Provide accurate information about products, services, and company policies - Assist customers with placing reservations - Efficiently manage our...

  • Sales Manager

    1 month ago


    Blackpool, United Kingdom Aimbridge Hospitality Full time

    We're looking to recruit a Sales Manager for the busy Hampton by Hilton, based in the famous UK tourist hotspot of Blackpool. Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as...

  • Sales Manager

    2 weeks ago


    Blackpool, United Kingdom Hampton by Hilton Blackpool Full time

    Who are we?Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.What is in it for you?As part of the Aimbridge family, you will have access to a...

  • Medical Secretary

    3 months ago


    Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    An opportunity has arisen to join a busy and forward thinking team within the Cardiothoracic Department. The role is full time 37.5 hours, worked over 5 days. As a Trust, we recommend that individuals employed in patient facing roles, or those located on a ward or department where patients receive a service are fully vaccinated against COVID-19. Main...

  • Waiting List Clerk

    3 months ago


    Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Ideally, you will have NHS experience and have a working knowledge of computerised patient administration systems. You should also be confident in dealing with people at all levels, be able to exercise initiative accordingly and to manage, prioritise your workload on a daily basis and have excellent organisational skills, excellent communication and...

  • Retail Stock

    3 months ago


    Blackpool, United Kingdom Blackpool Pleasure Beach Full time

    Here at Pleasure Beach Resort, the Retail Department, is on the hunt for an energetic and passionate Retail Stock and Systems Supervisor to become a vital part of our team. Whether you're an experienced professional or at the start of your career, we offer a nurturing environment for growth, learning, and significant career progression. We have a winning...


  • Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    We are looking for an enthusiastic and motivated Admin Assistant to join our SACCT Division Management team mainly to support Orthopaedics Data entry required. The main part of this post will be inputting for Orthopaedics inputting data for NJR, NHFD and AQUA. You may also be asked to support with helping to complete deadlines for u-codes and open clinics,...


  • Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    We are looking to recruit a dynamic and enthusiastic individual with a willingness to learn new skills and is passionate about helping people. Main duties may include filing investigation results, retrieving/distributing case note files from all areas of the Trust, data input, using the hospital information system, typing/editing correspondence using G2 and...


  • Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    We are looking to recruit a dynamic and enthusiastic individual with a willingness to learn new skills and is passionate about helping people. Main duties may include filing investigation results, retrieving/distributing case note files from all areas of the Trust, data input, tracing hospital records using the hospital information system, typing/editing...


  • Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Due to internal promotion, we are looking to recruit a band 2 typist/admin assistant. Main duties will include typing/editing correspondence using the G2 clinical transcription system, filing investigation results, retrieving/distributing case note files from all areas of the Trust, data input, using the hospital information systems and any other duties...

  • Medical Secretary

    3 months ago


    Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    An opportunity has arisen to join the Ophthalmology Department as a Medical Secretary. Clinic Co-ordination & Template review. Maintain RTT pathways using the hospital HISS system. Audio Typing & composing as required, non-routine letters. Receive, manage and prioritize telephone and personal enquiries, complaints, messages. Check all outgoing...


  • Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    A exciting opportunity has arisen for a Band 3 Waiting List Support Clerk to join the Scheduled Care Division at Blackpool Victoria Hospital. The post holder will support and assist the band 4 waiting list clerks, covering for annual leave, sickness and busy periods. This will entail timely and accurate data to ensure an up-to-date waiting list position is...


  • Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Blackpool Teaching Hospitals is an acute hospital with many community supporting functions across the Fylde Coast and wider Lancashire. Blackpool Hospital sits within Blackpool itself close to the picturesque Stanley Park and within walking distance of the town centre. Blackpool has a highly transient population due to being a very busy seaside resort, which...


  • Blackpool, United Kingdom Group Bookings Full time

    Blackpool Resort Hotel is currently looking for a full time, housekeeping attendant to join our team. Do you take pride in keeping things clean and tidy? If so, we have a great opportunity for you to join our team as a Housekeeper. All you need is a willingness to learn, passion for cleanliness and attention to details. Some of the duties...


  • Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

    Communicating effectively and working collaboratively with clinical colleagues and external agencies to ensure the delivery of a professional and coordinated service Main duties may include filing results, retrieving/ distributing case note files from all areas of the trust, tracing hospital records using the hospital information system, and data inputting...